Legal Practice Management Software · reliability comparison
Actionstep vs Litify: which is more reliable? (2026)
Actionstep is more reliable than Litify, scoring 86.8 vs 57.2 out of 100. Over the last 90 days Actionstep reported 6 incidents and Litify reported 2, with effective uptime of 99.88% and 98.87% respectively. Actionstep resolves incidents faster on average (1h 11m).
Data updated Nov 1, 2026 · How we score
| Metric | Actionstep | Litify |
|---|---|---|
| Reliability score | 86.8 | 57.2 |
| Rank (legal practice management platforms) | #3 | #5 |
| Uptime (90 days) | 99.88% | 98.87% |
| Incidents (90 days) | 6 | 2 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | 1h 11m | 13h 23m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Actionstep and Litify differ
- Actionstep reported 3× as many incidents as Litify over the last 90 days (6 vs 2).
- Actionstep had 4 partial or major outages, compared with 2 for Litify.
- Actionstep fixes problems faster: 1h 11m on average, against 13h 23m for Litify (11.2× quicker).
- Actionstep's longest outage on record lasted 4h 1m (Aug 28, 2026); Litify's lasted 21h 59m (Sep 9, 2026).
90-day uptime
Actionstep
Litify
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Actionstep incidents
- Partial outageSep 28, 2026 · resolved in 8m
Server Outage - (eu-west-1) - 502 Error- Sep 28th 2026
Affected: United Kingdom, Middle East, Africa, and Europe
- InformationalSep 21, 2026 · resolved in 30m
Practice Management Navigation Bar Not Visible When New UI Is Enabled - Sep 21 2026
- Partial outageAug 28, 2026 · resolved in 4h 1m
Practice Management Outage AP-Southeast 2
Affected: New Zealand, Australia, and South Pacific
- Partial outageAug 27, 2026 · resolved in 15m
Practice Management Outage - Ap Southeast 2
Affected: New Zealand, Australia, and South Pacific
- Partial outageAug 27, 2026 · resolved in 22m
Server Outage - (AP-Southeast-2) - Users Unable to Login - August 27, 2026
Affected: Login / Launchpad, New Zealand, Australia, and South Pacific
- Degraded performanceAug 10, 2026 · resolved in 1h 11m
Issue Identified – eu-west-1.actionstep.com
Affected: United Kingdom, Middle East, Africa, and Europe
Recent Litify incidents
- Major outageSep 9, 2026 · resolved in 21h 59m
Affected: Docrio Calendar Sync
- Partial outageSep 3, 2026 · resolved in 4h 46m
Affected: Docrio
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