Reliability rankings by category

39 software categories, each ranked by real-world reliability over the last 90 days. Pick your industry, then a category.

Retail & e-commerce

Most reliable e-commerce platforms

13 vendors ranked by real-world reliability

  1. 1. Shopify · 100%99.6
  2. 2. Squarespace · 99.98%96.4
  3. 3. GoDaddy Online Store · 99.97%93.9

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Most reliable retail POS systems

16 vendors ranked by real-world reliability

  1. 1. Shopify POS · 100%99.6
  2. 2. Loyverse · 99.91%90.4
  3. 3. Clover · 99.88%87.8

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Most reliable shipping software

15 vendors ranked by real-world reliability

  1. 1. Ordoro · 100%99.6
  2. 2. Pirate Ship · 99.98%95.4
  3. 3. ShippingEasy · 99.96%90.0

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Payments & finance

Most reliable small business accounting software

12 vendors ranked by real-world reliability

  1. 1. Oracle NetSuite · 99.97%95.8
  2. 2. Wave · 99.93%91.1
  3. 3. QuickBooks Online · 99.89%87.8

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Most reliable payment processors

15 vendors ranked by real-world reliability

  1. 1. Braintree · 99.97%94.0
  2. 2. Paddle · 99.96%93.6
  3. 3. PayPal · 99.93%90.6

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Most reliable payroll & HR software

16 vendors ranked by real-world reliability

  1. 1. QuickBooks Payroll · 99.94%92.4
  2. 2. Patriot Payroll · 99.93%91.8
  3. 3. Justworks · 99.95%89.6

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Restaurants & hospitality

Most reliable hotel property management systems

16 vendors ranked by real-world reliability

  1. 1. RoomRaccoon · 99.99%97.1
  2. 2. RMS Cloud · 99.87%86.8
  3. 3. Apaleo · 99.71%80.9

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Most reliable restaurant online ordering platforms

19 vendors ranked by real-world reliability

  1. 1. SpotOn · 100%99.2
  2. 2. Deliverect · 100%96.9
  3. 3. Menufy · 99.97%94.4

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Most reliable restaurant POS systems

18 vendors ranked by real-world reliability

  1. 1. Shopify POS · 100%99.6
  2. 2. SpotOn · 100%99.2
  3. 3. Loyverse · 99.91%90.4

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Most reliable restaurant reservation systems

15 vendors ranked by real-world reliability

  1. 1. Eat App · 100%94.3
  2. 2. ResDiary · 99.88%89.9
  3. 3. Zenchef · 100%84.9

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Most reliable vacation rental software

16 vendors ranked by real-world reliability

  1. 1. Escapia · 100%98.0
  2. 2. Track · 99.72%79.7
  3. 3. Hospitable · 99.57%62.2

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Health, beauty & fitness

Most reliable gym & studio management software

16 vendors ranked by real-world reliability

  1. 1. Exercise.com · 100%100.0
  2. 2. Glofox · 100%100.0
  3. 3. Walla · 100%100.0

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Most reliable salon & spa booking software

15 vendors ranked by real-world reliability

  1. 1. Booker · 99.99%95.9
  2. 2. Vagaro · 99.96%91.5
  3. 3. Timely · 99.90%90.2

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Most reliable therapy practice management software

16 vendors ranked by real-world reliability

  1. 1. Cliniko · 100%100.0
  2. 2. TheraNest (Ensora Health) · 100%100.0
  3. 3. TherapyAppointment · 100%100.0

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Most reliable veterinary practice management software

13 vendors ranked by real-world reliability

  1. 1. PetDesk · 100%99.2
  2. 2. Otto · 100%98.4
  3. 3. IDEXX Neo · 99.94%92.4

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Trades & property

Most reliable auto repair shop software

14 vendors ranked by real-world reliability

  1. 1. Tekmetric · 99.76%81.3
  2. 2. Shop-Ware · 99.89%79.0

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Most reliable field service management software

18 vendors ranked by real-world reliability

  1. 1. FieldRoutes · 100%100.0
  2. 2. Kickserv · 100%100.0
  3. 3. Successware · 100%100.0

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Most reliable property management software

16 vendors ranked by real-world reliability

  1. 1. Buildium · 100%100.0
  2. 2. DoorLoop · 100%100.0
  3. 3. Entrata · 100%100.0

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Back office & professional services

Most reliable appointment scheduling software

13 vendors ranked by real-world reliability

  1. 1. Calendly · 100%100.0
  2. 2. Doodle · 100%100.0
  3. 3. SavvyCal · 100%100.0

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Most reliable business phone systems

16 vendors ranked by real-world reliability

  1. 1. Grasshopper · 99.96%94.6
  2. 2. JustCall · 99.96%93.4
  3. 3. CloudTalk · 99.91%89.6

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Most reliable childcare management software

13 vendors ranked by real-world reliability

  1. 1. Brightwheel · 100%100.0
  2. 2. Famly · 100%100.0
  3. 3. Procare · 99.77%64.6

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Most reliable e-signature software

14 vendors ranked by real-world reliability

  1. 1. BoldSign · 100%100.0
  2. 2. Juro · 100%100.0
  3. 3. Signeasy · 100%100.0

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Most reliable employee scheduling software

14 vendors ranked by real-world reliability

  1. 1. Buddy Punch · 100%100.0
  2. 2. Connecteam · 100%100.0
  3. 3. QuickBooks Time · 100%100.0

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Most reliable legal practice management software

16 vendors ranked by real-world reliability

  1. 1. MyCase · 99.97%92.6
  2. 2. Clio · 99.88%87.0
  3. 3. Actionstep · 99.88%86.8

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Most reliable project management software

16 vendors ranked by real-world reliability

  1. 1. Teamwork.com · 100%98.8
  2. 2. Hive · 99.96%92.7
  3. 3. Linear · 99.92%89.1

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Most reliable team chat apps

16 vendors ranked by real-world reliability

  1. 1. Element · 100%100.0
  2. 2. Flock · 100%100.0
  3. 3. Mattermost · 100%100.0

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Most reliable video conferencing platforms

12 vendors ranked by real-world reliability

  1. 1. Google Meet · 100%100.0
  2. 2. Livestorm · 99.99%98.1
  3. 3. Whereby · 99.95%93.8

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Marketing & customer communication

Most reliable CRM software

15 vendors ranked by real-world reliability

  1. 1. Insightly · 100%98.4
  2. 2. HubSpot CRM · 100%95.9
  3. 3. Close · 99.89%88.6

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Most reliable email marketing platforms

15 vendors ranked by real-world reliability

  1. 1. Drip · 100%100.0
  2. 2. MailerLite · 100%100.0
  3. 3. Omnisend · 100%100.0

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Most reliable help desk software

15 vendors ranked by real-world reliability

  1. 1. Hiver · 99.99%98.9
  2. 2. HubSpot Service Hub · 100%96.9
  3. 3. Kustomer · 99.99%96.7

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Most reliable web hosting

15 vendors ranked by real-world reliability

  1. 1. Namecheap Hosting · 100%89.2
  2. 2. Flywheel · 100%88.4
  3. 3. Pressable · 100%86.9

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AI & developer tools

Most reliable AI chat assistants

10 vendors ranked by real-world reliability

  1. 1. Gemini · 99.94%88.0
  2. 2. Perplexity · 99.83%84.0
  3. 3. Grok · 99.77%83.4

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Most reliable app hosting platforms

15 vendors ranked by real-world reliability

  1. 1. DigitalOcean App Platform · 99.98%95.1
  2. 2. Heroku · 99.95%91.0
  3. 3. Koyeb · 99.64%76.0

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Most reliable authentication providers

13 vendors ranked by real-world reliability

  1. 1. Ory Network · 99.99%96.4
  2. 2. Kinde · 99.96%94.3
  3. 3. Frontegg · 99.97%94.0

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Most reliable CDN & DNS providers

16 vendors ranked by real-world reliability

  1. 1. DNSimple · 99.94%90.4
  2. 2. Amazon CloudFront · 100%89.2
  3. 3. Amazon Route 53 · 100%89.2

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Most reliable LLM API providers

16 vendors ranked by real-world reliability

  1. 1. Perplexity API · 99.94%93.8
  2. 2. Cohere · 99.94%91.6
  3. 3. Groq · 99.94%91.4

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Most reliable managed database services

15 vendors ranked by real-world reliability

  1. 1. Upstash · 100%98.0
  2. 2. Prisma Postgres · 99.96%93.3
  3. 3. PlanetScale · 99.92%89.1

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Most reliable SMS & voice APIs

15 vendors ranked by real-world reliability

  1. 1. Plivo · 100%99.6
  2. 2. Telesign · 99.91%89.4
  3. 3. Textmagic · 99.82%86.2

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Most reliable transactional email APIs

14 vendors ranked by real-world reliability

  1. 1. Mailjet · 100%99.6
  2. 2. Mailtrap Email Sending · 99.99%98.2
  3. 3. Loops · 99.98%96.3

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