Industry guide · 2026

Most reliable software for retail & e-commerce

When a store platform or POS goes down, checkouts fail and carts are abandoned, and every minute is lost sales. We rank 31 vendors across 3 categories used by shops and online stores, by how often they fail, how long outages last and how honestly they report them.

Most reliable e-commerce platforms

13 vendors ranked by real-world reliability

  1. 1. Shopify · 100%99.6
  2. 2. Squarespace · 99.98%96.4
  3. 3. GoDaddy Online Store · 99.97%93.9
  4. 4. Ecwid · 99.93%93.1
  5. 5. Wix · 99.85%84.8

See the full ranking →

Most reliable retail POS systems

16 vendors ranked by real-world reliability

  1. 1. Shopify POS · 100%99.6
  2. 2. Loyverse · 99.91%90.4
  3. 3. Clover · 99.88%87.8
  4. 4. Epos Now · 99.86%85.9
  5. 5. Revel Systems · 99.84%82.9

See the full ranking →

Most reliable shipping software

15 vendors ranked by real-world reliability

  1. 1. Ordoro · 100%99.6
  2. 2. Pirate Ship · 99.98%95.4
  3. 3. ShippingEasy · 99.96%90.0
  4. 4. EasyPost · 99.85%86.1
  5. 5. ShipHero · 99.76%80.2

See the full ranking →

Most reliable vendors in retail & e-commerce

#VendorCategoryScoreUptime (90d)
1ShopifyE-commerce Platforms99.6100%
2Shopify POSRetail POS99.6100%
3OrdoroShipping & Fulfillment Software99.6100%
4SquarespaceE-commerce Platforms96.499.98%
5Pirate ShipShipping & Fulfillment Software95.499.98%
6GoDaddy Online StoreE-commerce Platforms93.999.97%
7EcwidE-commerce Platforms93.199.93%
8LoyverseRetail POS90.499.91%
9ShippingEasyShipping & Fulfillment Software90.099.96%
10CloverRetail POS87.899.88%

Latest incidents in retail & e-commerce