Email Marketing Platforms · reliability comparison
ActiveCampaign vs Moosend: which is more reliable? (2026)
Moosend is more reliable than ActiveCampaign, scoring 91.6 vs 49.1 out of 100. Over the last 90 days ActiveCampaign reported 9 incidents and Moosend reported 2, with effective uptime of 98.11% and 99.92% respectively. Moosend resolves incidents faster on average (1h 34m).
Data updated Nov 1, 2026 · How we score
| Metric | ActiveCampaign | Moosend |
|---|---|---|
| Reliability score | 49.1 | 91.6 |
| Rank (email marketing platforms) | #14 | #6 |
| Uptime (90 days) | 98.11% | 99.92% |
| Incidents (90 days) | 9 | 2 |
| Partial / major outages | 7 | 2 |
| Avg time to resolve | 5h 36m | 1h 34m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ActiveCampaign and Moosend differ
- ActiveCampaign reported 4.5× as many incidents as Moosend over the last 90 days (9 vs 2).
- ActiveCampaign had 7 partial or major outages, compared with 2 for Moosend.
- Moosend fixes problems faster: 1h 34m on average, against 5h 36m for ActiveCampaign (3.6× quicker).
- ActiveCampaign's longest outage on record lasted 3d (Feb 10, 2026); Moosend's lasted 3h 15m (Jul 22, 2026).
90-day uptime
ActiveCampaign
Moosend
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ActiveCampaign incidents
- Degraded performanceOct 27, 2026 · resolved in 35m
Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending.
Affected: Campaigns
- Major outageOct 22, 2026 · resolved in 8h 39m
System outage - 10/22/2026official update ↗
Affected: API Availability, Email, API Availability, API Availability, SMS, ARC & ARC Services +36 more
- InformationalOct 20, 2026 · resolved in 13m
- Partial outageOct 8, 2026 · resolved in 3h 23m
Whatsapp message responses delayedofficial update ↗
Affected: WhatsApp
- Major outageSep 28, 2026 · resolved in 3h 50m
Transactional Email Failuresofficial update ↗
Affected: Email
- Partial outageSep 14, 2026 · resolved in 26m
Bulk Edit of contacts is not applying filters.
Affected: CRM, CRM, CRM
Recent Moosend incidents
- Partial outageSep 25, 2026 · resolved in 1h 30m
Affected: SMTP, Platform
- Partial outageAug 25, 2026 · resolved in 1h 38m
Issues affecting API and Integrations
Affected: API & Integrations, Platform
Other email marketing platforms to consider
- Drip · #1 · 100% uptime
- MailerLite · #2 · 100% uptime
- Omnisend · #3 · 100% uptime
- AWeber · #4 · 100% uptime
See the full most reliable email marketing platforms ranking →