SMS & Voice APIs · reliability comparison
Africa's Talking vs AWS End User Messaging: which is more reliable? (2026)
AWS End User Messaging is more reliable than Africa's Talking, scoring 100.0 vs 78.7 out of 100. Over the last 90 days Africa's Talking reported 5 incidents and AWS End User Messaging reported 0, with effective uptime of 99.80% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Africa's Talking | AWS End User Messaging |
|---|---|---|
| Reliability score | 78.7 | 100.0 |
| Rank (SMS & voice APIs) | #5 | — |
| Uptime (90 days) | 99.80% | 100% |
| Incidents (90 days) | 5 | 0 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 6h 12m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Africa's Talking and AWS End User Messaging differ
- AWS End User Messaging reported no incidents in the last 90 days, while Africa's Talking reported 5.
- Africa's Talking had 3 partial or major outages, compared with 0 for AWS End User Messaging.
90-day uptime
Africa's Talking
AWS End User Messaging
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Africa's Talking incidents
- Partial outageSep 24, 2026 · resolved in 25m
Affected: Bulk, Airtime, USSD
- Degraded performanceSep 13, 2026 · resolved in 23h 21m
Affected: Voice
- Partial outageSep 4, 2026 · resolved in 24m
Affected: Bulk, Airtime, USSD
- Partial outageAug 27, 2026 · resolved in 40m
Outage on Outgoing SMS Requests
Affected: Bulk
- InformationalAug 7, 2026 · resolved in 7h 56m
Voice Service Down Time in Tanzania
Affected: Voice
- InformationalJun 27, 2026 · resolved in 38d 3h
Affected: Voice
Recent AWS End User Messaging incidents
No incidents reported by AWS End User Messaging in the last 90 days.
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime