Shipping & Fulfillment Software · reliability comparison
AfterShip vs Sendcloud: which is more reliable? (2026)
AfterShip and Sendcloud are effectively tied on reliability (34.3 vs 32.7). Over the last 90 days AfterShip reported 9 incidents and Sendcloud reported 25, with effective uptime of 95.18% and 93.54% respectively. Sendcloud resolves incidents faster on average (8h 31m).
Data updated Nov 1, 2026 · How we score
| Metric | AfterShip | Sendcloud |
|---|---|---|
| Reliability score | 34.3 | 32.7 |
| Rank (shipping software tools) | #9 | #12 |
| Uptime (90 days) | 95.18% | 93.54% |
| Incidents (90 days) | 9 | 25 |
| Partial / major outages | 9 | 15 |
| Avg time to resolve | 17h 1m | 8h 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where AfterShip and Sendcloud differ
- Sendcloud reported 2.8× as many incidents as AfterShip over the last 90 days (25 vs 9).
- Sendcloud had 15 partial or major outages, compared with 9 for AfterShip.
- Sendcloud fixes problems faster: 8h 31m on average, against 17h 1m for AfterShip (2.0× quicker).
- AfterShip's longest outage on record lasted 3d (Jul 30, 2026); Sendcloud's lasted 23h 57m (Aug 10, 2026).
90-day uptime
AfterShip
Sendcloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent AfterShip incidents
- Partial outageOct 29, 2026 · ongoing
Carrier brazil-correios is currently unstable - Start Time - 2026/10/29 04:06 UTC
Affected: Couriers Tracking System
- Partial outageOct 23, 2026 · resolved in 6h 22m
Affected: Couriers Tracking System
- Partial outageOct 20, 2026 · resolved in 16h 38m
Carrier dpd-uk is unstable - Start Time - 2026/10/20 09:15 UTC - End Time - 2026/10/21 01:53 UTC
Affected: Couriers Shipping System
- Partial outageOct 4, 2026 · resolved in 6h 27m
Affected: Couriers Tracking System
- Partial outageSep 30, 2026 · resolved in 5h 11m
Affected: Couriers Tracking System
- Partial outageSep 16, 2026 · resolved in 23h 39m
Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC
Affected: Couriers Tracking System
Recent Sendcloud incidents
- MaintenanceOct 30, 2026 · ongoing
Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026
Affected: Royal Mail, UK
- MaintenanceOct 30, 2026 · ongoing
[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)
Affected: DPD, DE
- MaintenanceOct 28, 2026 · ongoing
Affected: DE, DHL Germany
- MaintenanceOct 27, 2026 · ongoing
[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)
Affected: DPD, DE
- Degraded performanceOct 27, 2026 · resolved in 2h 27m
Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services
Affected: Sendcloud Email Services, Shipping Intelligence (Tracey), Sendcloud Payments, Sendcloud Analytics, Dynamic Checkout Form, Sendcloud Phone +12 more
- Partial outageOct 26, 2026 · resolved in 2h 52m
TIPSA label announcement issues / TIPSA problema al generar etiquetas
Affected: ES, TIPSA
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime