Business Phone Systems · reliability comparison
Aircall vs Google Voice: which is more reliable? (2026)
Google Voice is more reliable than Aircall, scoring 100.0 vs 59.6 out of 100. Over the last 90 days Aircall reported 17 incidents and Google Voice reported 0, with effective uptime of 99.30% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Aircall | Google Voice |
|---|---|---|
| Reliability score | 59.6 | 100.0 |
| Rank (business phone systems) | #12 | — |
| Uptime (90 days) | 99.30% | 100% |
| Incidents (90 days) | 17 | 0 |
| Partial / major outages | 6 | 0 |
| Avg time to resolve | 4h 25m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Aircall and Google Voice differ
- Google Voice reported no incidents in the last 90 days, while Aircall reported 17.
- Aircall had 6 partial or major outages, compared with 0 for Google Voice.
- Aircall's longest outage on record lasted 8h 46m (Jun 19, 2026); Google Voice's lasted 56m (May 31, 2026).
90-day uptime
Aircall
Google Voice
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Aircall incidents
- Partial outageOct 29, 2026 · resolved in 2h 32m
Increased Platform Errorsofficial update ↗
Affected: Inbound Calls, Conversation Center, Aircall Workspace (Web), Outbound Calls, Aircall Workspace (Desktop), Analytics +5 more
- Degraded performanceOct 17, 2026 · resolved in 1h 34m
Users with connectivity issues
Affected: Aircall Workspace (Web), Aircall Workspace (Desktop), Aircall Mobile App (iOS), Aircall Mobile App (Android), Aircall Chrome Extension
- Partial outageOct 13, 2026 · resolved in 41m
Affected: Inbound Calls, Conversation Center, Aircall Workspace (Web), Outbound Calls, Aircall Workspace (Desktop), Analytics +1 more
- Partial outageOct 12, 2026 · resolved in 49m
Affected: Inbound Calls, Outbound Calls
- Degraded performanceOct 7, 2026 · resolved in 1d 3h
Partner Integrations Not Receiving Call Events
Affected: Other Integrations
- Degraded performanceOct 5, 2026 · resolved in 1h 1m
Intermittent calls and SMS failures on a subset of French and Spanish numbers
Affected: Inbound Calls, Inbound Messaging (SMS/MMS), Outbound Calls, Outbound Messaging (SMS/MMS), eSIM
Recent Google Voice incidents
No incidents reported by Google Voice in the last 90 days.
Other business phone systems to consider
- Grasshopper · #1 · 99.96% uptime
- JustCall · #2 · 99.96% uptime
- CloudTalk · #3 · 99.91% uptime
- GoTo Connect · #4 · 99.87% uptime