KYC & Identity Verification · reliability comparison
Alloy vs Jumio: which is more reliable? (2026)
Jumio is more reliable than Alloy, scoring 84.5 vs 79.5 out of 100. Over the last 90 days Alloy reported 8 incidents and Jumio reported 7, with effective uptime of 99.74% and 99.85% respectively. Jumio resolves incidents faster on average (2h 36m).
Data updated Nov 1, 2026 · How we score
| Metric | Alloy | Jumio |
|---|---|---|
| Reliability score | 79.5 | 84.5 |
| Rank (identity verification providers) | #8 | #6 |
| Uptime (90 days) | 99.74% | 99.85% |
| Incidents (90 days) | 8 | 7 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 2h 51m | 2h 36m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Alloy and Jumio differ
- Alloy reported 14% more incidents than Jumio over the last 90 days (8 vs 7).
- Alloy had 2 partial or major outages, compared with 1 for Jumio.
- Jumio fixes problems faster: 2h 36m on average, against 2h 51m for Alloy.
- Alloy's longest outage on record lasted 21h 48m (Jul 21, 2026); Jumio's lasted 1h 46m (May 9, 2026).
90-day uptime
Alloy
Jumio
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alloy incidents
- InformationalOct 22, 2026 · resolved in 5d 2h
Security Advisory Notice: Alloy Unaffected by Reported PHP Vulnerabilities
- Degraded performanceOct 9, 2026 · resolved in 1h 52m
Affected: Customer Dashboard
- Partial outageSep 10, 2026 · resolved in 4h 39m
Socure DocV is failing to complete for multiple clientsofficial update ↗
Affected: SDK
- InformationalSep 9, 2026 · resolved in <1m
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Affected: Customer Dashboard
- Degraded performanceSep 4, 2026 · resolved in 44m
- InformationalAug 27, 2026 · resolved in <1m
Recent Jumio incidents
- Degraded performanceOct 30, 2026 · resolved in 1h 54m
Delay in Processing Identity Verification Transactions (US, EU and SGP)
Affected: Identity Verification Processing, Identity Verification Processing, Identity Verification Processing
- Degraded performanceOct 20, 2026 · resolved in 2h 11m
Delay in Processing Identity Verification Transactions (US, EU and SGP)
Affected: Identity Verification Processing, Identity Verification Processing, Identity Verification Processing
- Degraded performanceOct 1, 2026 · resolved in 13h 38m
Degradation of Identity Verification & DocProof Services due to the OCR model instability
Affected: Identity Verification Processing, Identity Verification Processing, Identity Verification Processing, Doc Proof Processing, Doc Proof Processing, Doc Proof Processing
- Degraded performanceOct 1, 2026 · resolved in <1m
Degradation of Identity Verification Services due to the OCR model instability
- Degraded performanceSep 30, 2026 · resolved in <1m
Degradation of Identity Verification Services due to the OCR model instability
- Major outageSep 2, 2026 · resolved in 31m
Service Instability for Identity Verification services in - (SGP DC)official update ↗
Affected: Identity Verification Web, Identity Verification SDK, Identity Verification Processing, Authentication, Doc Proof, Doc Proof Processing +4 more
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →