KYC & Identity Verification · reliability comparison
Alloy vs Persona: which is more reliable? (2026)
Alloy is more reliable than Persona, scoring 74.4 vs 58.3 out of 100. Over the last 90 days Alloy reported 8 incidents and Persona reported 14, with effective uptime of 99.74% and 99.59% respectively. Alloy resolves incidents faster on average (2h 51m).
Data updated Nov 2, 2026 · How we score
| Metric | Alloy | Persona |
|---|---|---|
| Reliability score | 74.4 | 58.3 |
| Rank (identity verification providers) | #9 | #12 |
| Uptime (90 days) | 99.74% | 99.59% |
| Incidents (90 days) | 8 | 14 |
| Partial / major outages | 2 | 4 |
| Avg time to resolve | 2h 51m | 4h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | Collecting data | Collecting data |
Where Alloy and Persona differ
- Persona reported 75% more incidents than Alloy over the last 90 days (14 vs 8).
- Persona had 4 partial or major outages, compared with 2 for Alloy.
- Alloy fixes problems faster: 2h 51m on average, against 4h 37m for Persona.
- Alloy's longest outage on record lasted 21h 48m (Jul 21, 2026); Persona's lasted 9h (Sep 30, 2026).
90-day uptime
Alloy
Persona
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alloy incidents
- InformationalOct 22, 2026 · resolved in 5d 2h
Security Advisory Notice: Alloy Unaffected by Reported PHP Vulnerabilities
- Degraded performanceOct 9, 2026 · resolved in 1h 52m
Affected: Customer Dashboard
- Partial outageSep 10, 2026 · resolved in 4h 39m
Socure DocV is failing to complete for multiple clientsofficial update ↗
Affected: SDK
- InformationalSep 9, 2026 · resolved in <1m
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Affected: Customer Dashboard
- Degraded performanceSep 4, 2026 · resolved in 44m
- InformationalAug 27, 2026 · resolved in <1m
Recent Persona incidents
- Degraded performanceOct 28, 2026 · resolved (duration not published)
- Major outageOct 26, 2026 · resolved (duration not published)
- Partial outageOct 22, 2026 · resolved (duration not published)
- Degraded performanceOct 22, 2026 · resolved in 40m
- Degraded performanceOct 21, 2026 · resolved (duration not published)
- MaintenanceOct 16, 2026 · resolved in 1d 18h
Planned Maintenance - Florida and Idaho AAMVA Verifications — Scheduled
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Sumsub · #4 · 99.83% uptime
See the full most reliable kyc & identity verification providers ranking →