KYC & Identity Verification · reliability comparison
Alloy vs Plaid Identity Verification: which is more reliable? (2026)
Alloy is more reliable than Plaid Identity Verification, scoring 74.4 vs 72.1 out of 100. Over the last 90 days Alloy reported 8 incidents and Plaid Identity Verification reported 8, with effective uptime of 99.74% and 99.89% respectively. Alloy resolves incidents faster on average (2h 51m).
Data updated Nov 2, 2026 · How we score
| Metric | Alloy | Plaid Identity Verification |
|---|---|---|
| Reliability score | 74.4 | 72.1 |
| Rank (identity verification providers) | #9 | #10 |
| Uptime (90 days) | 99.74% | 99.89% |
| Incidents (90 days) | 8 | 8 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 2h 51m | 15h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | Collecting data | Collecting data |
Where Alloy and Plaid Identity Verification differ
- Alloy had 2 partial or major outages, compared with 0 for Plaid Identity Verification.
- Alloy fixes problems faster: 2h 51m on average, against 15h 37m for Plaid Identity Verification (5.5× quicker).
- Alloy's longest outage on record lasted 21h 48m (Jul 21, 2026); Plaid Identity Verification's lasted 22h 1m (Aug 2, 2026).
90-day uptime
Alloy
Plaid Identity Verification
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alloy incidents
- InformationalOct 22, 2026 · resolved in 5d 2h
Security Advisory Notice: Alloy Unaffected by Reported PHP Vulnerabilities
- Degraded performanceOct 9, 2026 · resolved in 1h 52m
Affected: Customer Dashboard
- Partial outageSep 10, 2026 · resolved in 4h 39m
Socure DocV is failing to complete for multiple clientsofficial update ↗
Affected: SDK
- InformationalSep 9, 2026 · resolved in <1m
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Affected: Customer Dashboard
- Degraded performanceSep 4, 2026 · resolved in 44m
- InformationalAug 27, 2026 · resolved in <1m
Recent Plaid Identity Verification incidents
- InformationalOct 15, 2026 · resolved in 9m
- InformationalOct 14, 2026 · resolved in 49m
- InformationalSep 17, 2026 · resolved in 6h 2m
- InformationalSep 15, 2026 · resolved in 6h 28m
- InformationalSep 11, 2026 · resolved in 5h 19m
- Degraded performanceAug 24, 2026 · resolved in 15h 37m
Affected: API - Production
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Sumsub · #4 · 99.83% uptime
See the full most reliable kyc & identity verification providers ranking →