Project Management Software · reliability comparison
Asana vs Basecamp: which is more reliable? (2026)
Basecamp is more reliable than Asana, scoring 88.3 vs 81.4 out of 100. Over the last 90 days Asana reported 9 incidents and Basecamp reported 8, with effective uptime of 99.80% and 99.95% respectively. Basecamp resolves incidents faster on average (11m).
Data updated Nov 1, 2026 · How we score
| Metric | Asana | Basecamp |
|---|---|---|
| Reliability score | 81.4 | 88.3 |
| Rank (project management tools) | #7 | #4 |
| Uptime (90 days) | 99.80% | 99.95% |
| Incidents (90 days) | 9 | 8 |
| Partial / major outages | 5 | 8 |
| Avg time to resolve | 1h 19m | 11m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Asana and Basecamp differ
- Asana reported 13% more incidents than Basecamp over the last 90 days (9 vs 8).
- Basecamp had 8 partial or major outages, compared with 5 for Asana.
- Basecamp fixes problems faster: 11m on average, against 1h 19m for Asana (7.4× quicker).
- Asana's longest outage on record lasted 2h 38m (Oct 23, 2026); Basecamp's lasted 24m (Sep 29, 2026).
90-day uptime
Asana
Basecamp
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Asana incidents
- Partial outageOct 23, 2026 · resolved in 2h 38m
Background jobs partial outageofficial update ↗
Affected: Automations and Background Actions, Webhooks and Event Streams, Notifications
- Partial outageOct 21, 2026 · resolved in 37m
Affected: App, App, App, App, API, API +10 more
- Partial outageSep 30, 2026 · resolved in 50m
Affected: API, Mobile
- Degraded performanceSep 29, 2026 · resolved in 3h 12m
Affected: API
- Degraded performanceSep 21, 2026 · resolved in 1h 10m
Automations not running for EU users
Affected: Automations and Background Actions
- Degraded performanceSep 17, 2026 · resolved in 36m
Slow performance for a subset of Asana users
Affected: App, App, API, API, Mobile, Mobile +6 more
Recent Basecamp incidents
- Major outageOct 21, 2026 · resolved in 6m
Affected: Basecamp Classic
- Major outageOct 20, 2026 · resolved in 6m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 7m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 16m
Affected: Campfire
- Major outageSep 29, 2026 · resolved in 16m
Affected: Basecamp Classic
- Major outageSep 29, 2026 · resolved in 24m
Affected: Basecamp 5, HEY
Other project management tools to consider
- Teamwork.com · #1 · 100% uptime
- Hive · #2 · 99.96% uptime
- Linear · #3 · 99.92% uptime
- Wrike · #5 · 100% uptime
See the full most reliable project management software ranking →