CRM Software · reliability comparison
Attio vs Salesforce Sales Cloud: which is more reliable? (2026)
Attio is more reliable than Salesforce Sales Cloud, scoring 57.9 vs 51.9 out of 100. Over the last 90 days Attio reported 4 incidents and Salesforce Sales Cloud reported 8, with effective uptime of 99.38% and 98.98% respectively. Salesforce Sales Cloud resolves incidents faster on average (6h 58m).
Data updated Nov 1, 2026 · How we score
| Metric | Attio | Salesforce Sales Cloud |
|---|---|---|
| Reliability score | 57.9 | 51.9 |
| Rank (CRMs) | #8 | #10 |
| Uptime (90 days) | 99.38% | 98.98% |
| Incidents (90 days) | 4 | 8 |
| Partial / major outages | 1 | 3 |
| Avg time to resolve | 23h 45m | 6h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Attio and Salesforce Sales Cloud differ
- Salesforce Sales Cloud reported 2× as many incidents as Attio over the last 90 days (8 vs 4).
- Salesforce Sales Cloud had 3 partial or major outages, compared with 1 for Attio.
- Salesforce Sales Cloud fixes problems faster: 6h 58m on average, against 23h 45m for Attio (3.4× quicker).
- Attio's longest outage on record lasted 1d 23h (Jul 21, 2026); Salesforce Sales Cloud's lasted 5h 5m (Oct 23, 2026).
90-day uptime
Attio
Salesforce Sales Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Attio incidents
- Degraded performanceOct 6, 2026 · resolved in 5d 9h
Delays processing bulk record deletions
Affected: Background Tasks
- Degraded performanceOct 6, 2026 · resolved in 17h 18m
Delays processing formula attribute invalidations
Affected: Background Tasks
- Degraded performanceSep 28, 2026 · resolved in 4h 4m
Affected: Attio Cloud
- Partial outageSep 8, 2026 · resolved in 1h 37m
Affected: Attio Cloud, Attio Web Client
Recent Salesforce Sales Cloud incidents
- Partial outageOct 23, 2026 · resolved in 5h 5m
Service Disruption (15 instances)official update ↗
Affected: coreService
- Partial outageOct 23, 2026 · resolved in 4h 45m
Service Disruption (35 instances)official update ↗
Affected: coreService
- Partial outageOct 23, 2026 · resolved in 4h 8m
Service Disruption (16 instances)official update ↗
Affected: coreService
- Degraded performanceOct 21, 2026 · resolved in 1h 42m
Feature Degradation (21 instances)
Affected: Agentforce, coreService
- Degraded performanceOct 20, 2026 · resolved in 6h 41m
Feature Degradation (21 instances)
Affected: coreService
- Degraded performanceOct 9, 2026 · resolved in 37m
Performance Degradation (84 instances)
Affected: coreService
Other CRMs to consider
- Insightly · #1 · 100% uptime
- HubSpot CRM · #2 · 100% uptime
- folk · #3 · 99.99% uptime
- Close · #4 · 99.89% uptime