Monitoring & Observability · reliability comparison
Axiom vs incident.io: which is more reliable? (2026)
incident.io is more reliable than Axiom, scoring 95.0 vs 63.5 out of 100. Over the last 90 days Axiom reported 9 incidents and incident.io reported 3, with effective uptime of 99.50% and 99.97% respectively. incident.io resolves incidents faster on average (1h 5m).
Data updated Nov 2, 2026 · How we score
| Metric | Axiom | incident.io |
|---|---|---|
| Reliability score | 63.5 | 95.0 |
| Rank (monitoring & observability tools) | #13 | #2 |
| Uptime (90 days) | 99.50% | 99.97% |
| Incidents (90 days) | 9 | 3 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 6h 36m | 1h 5m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Axiom and incident.io differ
- Axiom reported 3× as many incidents as incident.io over the last 90 days (9 vs 3).
- Axiom had 4 partial or major outages, compared with 0 for incident.io.
- incident.io fixes problems faster: 1h 5m on average, against 6h 36m for Axiom (6.1× quicker).
- Axiom's longest outage on record lasted 4h 22m (May 15, 2026); incident.io's lasted 2h 37m (Aug 1, 2026).
90-day uptime
Axiom
incident.io
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Axiom incidents
- Degraded performanceOct 30, 2026 · resolved in 1h 7m
Affected: Ingest
- Partial outageOct 27, 2026 · resolved in 2h 38m
Elevated errors from queriesofficial update ↗
Affected: Alerting, Querying
- Degraded performanceOct 25, 2026 · resolved in 1h 4m
Queries on Metrics Datasets Suffer from Elevated Error Rates
Affected: Querying
- Degraded performanceOct 21, 2026 · resolved in 33m
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 54m
Metrics query failures in US region
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 12m
Metrics ingestion and query disruption
Affected: Ingest
Recent incident.io incidents
- Degraded performanceOct 2, 2026 · resolved in 1h 14m
Login errors for subset of Slack Enterprise Grid customers
Affected: Slack app
- Degraded performanceAug 20, 2026 · resolved in 1h 49m
Increased latency in Microsoft Teams
Affected: Microsoft Teams app
- Degraded performanceAug 18, 2026 · resolved in 13m
Issue with listing alerts in the public API and dashboard
Affected: API, Dashboard, Alert ingestion, processing and paging
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- Checkly · #3 · 99.96% uptime
- New Relic · #4 · 99.92% uptime
- UptimeRobot · #5 · 99.93% uptime
See the full most reliable monitoring & observability tools ranking →