SMS & Voice APIs · reliability comparison
Bandwidth vs Bird: which is more reliable? (2026)
Bird is more reliable than Bandwidth, scoring 61.7 vs 33.6 out of 100. Over the last 90 days Bandwidth reported 68 incidents and Bird reported 8, with effective uptime of 97.18% and 99.47% respectively. Bandwidth resolves incidents faster on average (5h 38m).
Data updated Nov 1, 2026 · How we score
| Metric | Bandwidth | Bird |
|---|---|---|
| Reliability score | 33.6 | 61.7 |
| Rank (SMS & voice APIs) | #9 | #6 |
| Uptime (90 days) | 97.18% | 99.47% |
| Incidents (90 days) | 68 | 8 |
| Partial / major outages | 14 | 0 |
| Avg time to resolve | 5h 38m | 12h 38m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Bandwidth and Bird differ
- Bandwidth reported 8.5× as many incidents as Bird over the last 90 days (68 vs 8).
- Bandwidth had 14 partial or major outages, compared with 0 for Bird.
- Bandwidth fixes problems faster: 5h 38m on average, against 12h 38m for Bird (2.2× quicker).
- Bandwidth's longest outage on record lasted 15h 12m (Oct 20, 2026); Bird's lasted 1d 23h (Nov 24, 2025).
90-day uptime
Bandwidth
Bird
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Bandwidth incidents
- Partial outageOct 29, 2026 · resolved in 2h 33m
Number Portability Checker Incident
Affected: Number Porting
- MaintenanceOct 29, 2026 · resolved in 5h
- MaintenanceOct 29, 2026 · resolved in 4h
- InformationalOct 28, 2026 · resolved in <1m
- MaintenanceOct 28, 2026 · resolved in 4h
- MaintenanceOct 28, 2026 · resolved in 3h 59m
Recent Bird incidents
- Degraded performanceOct 23, 2026 · resolved in 28m
Affected: Bird Platform
- Degraded performanceOct 5, 2026 · resolved in 53m
Bird.com Platform: Increased 5xx errors and delivery deliays
Affected: Bird Platform
- Degraded performanceOct 4, 2026 · resolved in 47m
Increased delivery latency for SMS service
Affected: SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, Channels - Europe, SMS - API V1 +3 more
- Degraded performanceSep 26, 2026 · resolved in 19m
Increased Error rates on USA Bird Platform API
Affected: Bird Platform
- InformationalSep 18, 2026 · resolved in 1h 29m
Elevated processing delays — US region
Affected: Analytics - US (West), Campaigns - US (West), Channels - US (West), Connectors - US (West), Contacts - US (West), Flows - US (West) +2 more
- Degraded performanceSep 17, 2026 · resolved in 1h 22m
Elevated API errors and voice call setup failures (US)
Affected: Bird Platform
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- Telesign · #2 · 99.91% uptime
- Textmagic · #3 · 99.82% uptime
- Africa's Talking · #4 · 99.80% uptime