Monitoring & Observability · reliability comparison
Better Stack vs PagerDuty: which is more reliable? (2026)
PagerDuty is more reliable than Better Stack, scoring 76.8 vs 64.7 out of 100. Over the last 90 days Better Stack reported 5 incidents and PagerDuty reported 12, with effective uptime of 99.61% and 99.76% respectively. PagerDuty resolves incidents faster on average (52m).
Data updated Nov 1, 2026 · How we score
| Metric | Better Stack | PagerDuty |
|---|---|---|
| Reliability score | 64.7 | 76.8 |
| Rank (monitoring & observability tools) | #12 | #10 |
| Uptime (90 days) | 99.61% | 99.76% |
| Incidents (90 days) | 5 | 12 |
| Partial / major outages | 1 | 11 |
| Avg time to resolve | 18h 4m | 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Better Stack and PagerDuty differ
- PagerDuty reported 2.4× as many incidents as Better Stack over the last 90 days (12 vs 5).
- PagerDuty had 11 partial or major outages, compared with 1 for Better Stack.
- PagerDuty fixes problems faster: 52m on average, against 18h 4m for Better Stack (20.8× quicker).
- Better Stack's longest outage on record lasted 2h (Jun 15, 2026); PagerDuty's lasted 3h 20m (Aug 7, 2026).
90-day uptime
Better Stack
PagerDuty
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Better Stack incidents
- Degraded performanceOct 21, 2026 · resolved in 39m
- Degraded performanceSep 4, 2026 · resolved in 2d 5h
- Degraded performanceSep 3, 2026 · resolved (duration not published)
- Degraded performanceAug 27, 2026 · resolved (duration not published)
Maintenance: Migrating some Telemetry sources to new infrastructure
- Major outageAug 20, 2026 · resolved in 9m
Recent PagerDuty incidents
- Partial outageOct 23, 2026 · resolved in 34m
Issue Resolved - Delays Across the PagerDuty Platform
Affected: Voice (US), SMS (US), Push (US), Email (US), Webhooks (US)
- Partial outageOct 19, 2026 · resolved in 1h 46m
Issue Resolved - Delays Across the PagerDuty Platform
Affected: SMS (US), Voice (US), Push (US), Email (US), Incident Workflows (US), Slack (US) +8 more
- Degraded performanceOct 14, 2026 · resolved in 17m
Issue Resolved - Delayed escalation of incidents and responder request invitations
- Partial outageSep 27, 2026 · resolved in 14m
Event Processing, Notification, and Platform Functionality Issues
Affected: Events API (US), Incident Workflows (US), SMS (US), Voice (US), Email (US), Push (US) +3 more
- Partial outageSep 25, 2026 · resolved in 1h 18m
Issue Identified - Incident Workflows experiencing delays
Affected: Incident Workflows (US), Incident Workflows (EU)
- Partial outageSep 22, 2026 · resolved in 56m
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- New Relic · #4 · 99.92% uptime
See the full most reliable monitoring & observability tools ranking →