Event Ticketing Platforms · reliability comparison
Billetto vs Eventbrite: which is more reliable? (2026)
Billetto is more reliable than Eventbrite, scoring 92.5 vs 54.4 out of 100. Over the last 90 days Billetto reported 3 incidents and Eventbrite reported 7, with effective uptime of 99.95% and 99.07% respectively. Billetto resolves incidents faster on average (43m).
Data updated Nov 1, 2026 · How we score
| Metric | Billetto | Eventbrite |
|---|---|---|
| Reliability score | 92.5 | 54.4 |
| Rank (event ticketing platforms) | #7 | #10 |
| Uptime (90 days) | 99.95% | 99.07% |
| Incidents (90 days) | 3 | 7 |
| Partial / major outages | 3 | 2 |
| Avg time to resolve | 43m | 16h 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Billetto and Eventbrite differ
- Eventbrite reported 2.3× as many incidents as Billetto over the last 90 days (7 vs 3).
- Billetto had 3 partial or major outages, compared with 2 for Eventbrite.
- Billetto fixes problems faster: 43m on average, against 16h 53m for Eventbrite (23.8× quicker).
- Billetto's longest outage on record lasted 1h 31m (Aug 10, 2026); Eventbrite's lasted 3d (Nov 18, 2025).
90-day uptime
Billetto
Eventbrite
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Billetto incidents
- Partial outageOct 4, 2026 · resolved in 5m
- Partial outageOct 4, 2026 · resolved in 31m
- Partial outageAug 10, 2026 · resolved in 1h 31m
Recent Eventbrite incidents
- Degraded performanceOct 19, 2026 · resolved in 16h 32m
- Degraded performanceOct 14, 2026 · resolved in 1d 15h
- Major outageSep 23, 2026 · resolved in 1h 46m
New incident: "Apple Pay temporarily unavailable"official update ↗
- Degraded performanceSep 21, 2026 · resolved in 1d 1h
- Major outageSep 16, 2026 · resolved in 1h
- Degraded performanceSep 8, 2026 · resolved in 1d 10h
New incident: "Eventbrite service disruption and processing delays"
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →