Event Ticketing Platforms · reliability comparison
Billetto vs Luma: which is more reliable? (2026)
Billetto is more reliable than Luma, scoring 92.5 vs 80.0 out of 100. Over the last 90 days Billetto reported 3 incidents and Luma reported 0, with effective uptime of 99.95% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Billetto | Luma |
|---|---|---|
| Reliability score | 92.5 | 80.0 |
| Rank (event ticketing platforms) | #7 | — |
| Uptime (90 days) | 99.95% | 100% |
| Incidents (90 days) | 3 | 0 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 43m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Billetto and Luma differ
- Luma reported no incidents in the last 90 days, while Billetto reported 3.
- Billetto had 3 partial or major outages, compared with 0 for Luma.
90-day uptime
Billetto
Luma
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Billetto incidents
- Partial outageOct 4, 2026 · resolved in 5m
- Partial outageOct 4, 2026 · resolved in 31m
- Partial outageAug 10, 2026 · resolved in 1h 31m
Recent Luma incidents
No incidents reported by Luma in the last 90 days.
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →