Event Ticketing Platforms · reliability comparison
Billetto vs Ticket Tailor: which is more reliable? (2026)
Billetto is more reliable than Ticket Tailor, scoring 92.5 vs 81.1 out of 100. Over the last 90 days Billetto reported 3 incidents and Ticket Tailor reported 4, with effective uptime of 99.95% and 99.73% respectively. Billetto resolves incidents faster on average (43m).
Data updated Nov 2, 2026 · How we score
| Metric | Billetto | Ticket Tailor |
|---|---|---|
| Reliability score | 92.5 | 81.1 |
| Rank (event ticketing platforms) | #7 | #8 |
| Uptime (90 days) | 99.95% | 99.73% |
| Incidents (90 days) | 3 | 4 |
| Partial / major outages | 3 | 2 |
| Avg time to resolve | 43m | 2h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Billetto and Ticket Tailor differ
- Ticket Tailor reported 33% more incidents than Billetto over the last 90 days (4 vs 3).
- Billetto had 3 partial or major outages, compared with 2 for Ticket Tailor.
- Billetto fixes problems faster: 43m on average, against 2h 58m for Ticket Tailor (4.2× quicker).
- Billetto's longest outage on record lasted 1h 31m (Aug 10, 2026); Ticket Tailor's lasted 5h 42m (Oct 21, 2026).
90-day uptime
Billetto
Ticket Tailor
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Billetto incidents
- Partial outageOct 4, 2026 · resolved in 5m
- Partial outageOct 4, 2026 · resolved in 31m
- Partial outageAug 10, 2026 · resolved in 1h 31m
Recent Ticket Tailor incidents
- Major outageOct 21, 2026 · resolved in 5h 42m
Unplanned temporary downtime from 2pm UTC official update ↗
Affected: Checkout, Dashboard, API, Check-in app
- Partial outageOct 21, 2026 · resolved in 15m
Checkout form and Stripe errors
Affected: Dashboard, Checkout
- InformationalOct 13, 2026 · resolved in 7m
- InformationalAug 26, 2026 · resolved in 27m
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →