SMS & Voice APIs · reliability comparison
Bird vs Plivo: which is more reliable? (2026)
Plivo is more reliable than Bird, scoring 99.6 vs 61.7 out of 100. Over the last 90 days Bird reported 8 incidents and Plivo reported 1, with effective uptime of 99.47% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Bird | Plivo |
|---|---|---|
| Reliability score | 61.7 | 99.6 |
| Rank (SMS & voice APIs) | #7 | #1 |
| Uptime (90 days) | 99.47% | 100% |
| Incidents (90 days) | 8 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 12h 38m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Bird and Plivo differ
- Bird reported 8× as many incidents as Plivo over the last 90 days (8 vs 1).
- Bird's longest outage on record lasted 1d 23h (Nov 24, 2025); Plivo's lasted 2h 10m (Jul 11, 2026).
90-day uptime
Bird
Plivo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Bird incidents
- Degraded performanceOct 23, 2026 · resolved in 28m
Affected: Bird Platform
- Degraded performanceOct 5, 2026 · resolved in 53m
Bird.com Platform: Increased 5xx errors and delivery deliays
Affected: Bird Platform
- Degraded performanceOct 4, 2026 · resolved in 47m
Increased delivery latency for SMS service
Affected: SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, Channels - Europe, SMS - API V1 +3 more
- Degraded performanceSep 26, 2026 · resolved in 19m
Increased Error rates on USA Bird Platform API
Affected: Bird Platform
- InformationalSep 18, 2026 · resolved in 1h 29m
Elevated processing delays — US region
Affected: Analytics - US (West), Campaigns - US (West), Channels - US (West), Connectors - US (West), Contacts - US (West), Flows - US (West) +2 more
- Degraded performanceSep 17, 2026 · resolved in 1h 22m
Elevated API errors and voice call setup failures (US)
Affected: Bird Platform
Recent Plivo incidents
- InformationalAug 25, 2026 · resolved in 6h 51m
Voice Call Webhook Delivery Degradation
Affected: REST APIs and XML, PSTN Calls
Other SMS & voice APIs to consider
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime
- Africa's Talking · #5 · 99.80% uptime