SMS & Voice APIs · reliability comparison
Bird vs Telnyx: which is more reliable? (2026)
Bird is more reliable than Telnyx, scoring 61.7 vs 28.6 out of 100. Over the last 90 days Bird reported 8 incidents and Telnyx reported 34, with effective uptime of 99.47% and 92.61% respectively. Bird resolves incidents faster on average (12h 38m).
Data updated Nov 2, 2026 · How we score
| Metric | Bird | Telnyx |
|---|---|---|
| Reliability score | 61.7 | 28.6 |
| Rank (SMS & voice APIs) | #7 | #12 |
| Uptime (90 days) | 99.47% | 92.61% |
| Incidents (90 days) | 8 | 34 |
| Partial / major outages | 0 | 10 |
| Avg time to resolve | 12h 38m | 16h 24m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Bird and Telnyx differ
- Telnyx reported 4.3× as many incidents as Bird over the last 90 days (34 vs 8).
- Telnyx had 10 partial or major outages, compared with 0 for Bird.
- Bird fixes problems faster: 12h 38m on average, against 16h 24m for Telnyx.
- Bird's longest outage on record lasted 1d 23h (Nov 24, 2025); Telnyx's lasted 3d (Aug 15, 2026).
90-day uptime
Bird
Telnyx
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Bird incidents
- Degraded performanceOct 23, 2026 · resolved in 28m
Affected: Bird Platform
- Degraded performanceOct 5, 2026 · resolved in 53m
Bird.com Platform: Increased 5xx errors and delivery deliays
Affected: Bird Platform
- Degraded performanceOct 4, 2026 · resolved in 47m
Increased delivery latency for SMS service
Affected: SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, Channels - Europe, SMS - API V1 +3 more
- Degraded performanceSep 26, 2026 · resolved in 19m
Increased Error rates on USA Bird Platform API
Affected: Bird Platform
- InformationalSep 18, 2026 · resolved in 1h 29m
Elevated processing delays — US region
Affected: Analytics - US (West), Campaigns - US (West), Channels - US (West), Connectors - US (West), Contacts - US (West), Flows - US (West) +2 more
- Degraded performanceSep 17, 2026 · resolved in 1h 22m
Elevated API errors and voice call setup failures (US)
Affected: Bird Platform
Recent Telnyx incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 14m
Affected: API V2, API V1
- MaintenanceOct 30, 2026 · ongoing
Voice Services Update - All Regions
Affected: Ashburn, VA, San Jose, CA, Dubai, UAE , London, UK, Sydney, Australia, Melbourne, Australia +7 more
- Degraded performanceOct 29, 2026 · resolved in 25m
Delays with Messaging Webhooks, Mission Control Number and Porting ordering/configurations
Affected: US West Region, API V2, US East Region, US Central Region
- MaintenanceOct 29, 2026 · ongoing
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAE
Affected: Middle East, US, Europe, Australia, Middle East, US +2 more
- Degraded performanceOct 28, 2026 · resolved in <1m
Affected: Canada, US, Australia, Asia (Beta), Middle East, Europe
- Degraded performanceOct 27, 2026 · resolved in 2h 33m
Affected: NORAM
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime