Salon & Spa Booking Software · reliability comparison
Booker vs GlossGenius: which is more reliable? (2026)
Booker is more reliable than GlossGenius, scoring 95.9 vs 65.1 out of 100. Over the last 90 days Booker reported 3 incidents and GlossGenius reported 11, with effective uptime of 99.99% and 99.36% respectively. Booker resolves incidents faster on average (1h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Booker | GlossGenius |
|---|---|---|
| Reliability score | 95.9 | 65.1 |
| Rank (salon & spa booking apps) | #1 | #6 |
| Uptime (90 days) | 99.99% | 99.36% |
| Incidents (90 days) | 3 | 11 |
| Partial / major outages | 0 | 4 |
| Avg time to resolve | 1h 19m | 2h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Booker and GlossGenius differ
- GlossGenius reported 3.7× as many incidents as Booker over the last 90 days (11 vs 3).
- GlossGenius had 4 partial or major outages, compared with 0 for Booker.
- Booker fixes problems faster: 1h 19m on average, against 2h 52m for GlossGenius (2.2× quicker).
- Booker's longest outage on record lasted 3h 38m (Jun 8, 2026); GlossGenius's lasted 1d 4h (Jan 19, 2026).
90-day uptime
Booker
GlossGenius
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Booker incidents
- Degraded performanceOct 27, 2026 · resolved in 1h 19m
Affected: Booker Web Software
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- MaintenanceOct 23, 2026 · ongoing
Affected: Booker Web Software, Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking +1 more
- MaintenanceSep 18, 2026 · ongoing
Affected: Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking, Booker Reservationist Booking, Booker Web Software +1 more
- MaintenanceAug 14, 2026 · ongoing
Booker Software Planned Maintenance
Affected: Booker Web Software, Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking +1 more
Recent GlossGenius incidents
- Degraded performanceOct 28, 2026 · resolved in 3h 29m
- Degraded performanceOct 27, 2026 · resolved in 1h 33m
- Degraded performanceOct 23, 2026 · resolved in 54m
- Partial outageOct 14, 2026 · resolved in 15h 10m
- Degraded performanceSep 29, 2026 · resolved in 14m
- Degraded performanceSep 25, 2026 · resolved in 44m
Other salon & spa booking apps to consider
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
See the full most reliable salon & spa booking software ranking →