Salon & Spa Booking Software · reliability comparison
Booker vs Timely: which is more reliable? (2026)
Booker is more reliable than Timely, scoring 95.9 vs 90.2 out of 100. Over the last 90 days Booker reported 3 incidents and Timely reported 3, with effective uptime of 99.99% and 99.90% respectively. Booker resolves incidents faster on average (1h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Booker | Timely |
|---|---|---|
| Reliability score | 95.9 | 90.2 |
| Rank (salon & spa booking apps) | #1 | #3 |
| Uptime (90 days) | 99.99% | 99.90% |
| Incidents (90 days) | 3 | 3 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 1h 19m | 1h 29m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Booker and Timely differ
- Timely had 2 partial or major outages, compared with 0 for Booker.
- Booker's longest outage on record lasted 3h 38m (Jun 8, 2026); Timely's lasted 19h 23m (Mar 30, 2026).
90-day uptime
Booker
Timely
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Booker incidents
- Degraded performanceOct 27, 2026 · resolved in 1h 19m
Affected: Booker Web Software
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- MaintenanceOct 23, 2026 · ongoing
Affected: Booker Online Booking, Booker Reservationist Booking, Booker Web Software, Booker API, Booker Mobile App, Booker Branded App +1 more
- MaintenanceSep 18, 2026 · ongoing
Affected: Booker Branded App, Booker Payment Processing, Booker Online Booking, Booker Reservationist Booking, Booker Web Software, Booker API +1 more
- MaintenanceAug 14, 2026 · ongoing
Booker Software Planned Maintenance
Affected: Booker Web Software, Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking +1 more
Recent Timely incidents
- Degraded performanceOct 15, 2026 · resolved in 37m
Error responses on main website showing high delay
Affected: Timely App
- Partial outageSep 23, 2026 · resolved in 46m
Affected: Timely App
- Partial outageAug 11, 2026 · resolved in 3h 3m
Partial outage in Timely applicationsofficial update ↗
Affected: Email Sending, SMS Sending, Integrations / Webhooks
Other salon & spa booking apps to consider
- Vagaro · #2 · 99.96% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
- GlossGenius · #6 · 99.36% uptime
See the full most reliable salon & spa booking software ranking →