Salon & Spa Booking Software · reliability comparison
Booker vs Vagaro: which is more reliable? (2026)
Booker is more reliable than Vagaro, scoring 95.9 vs 91.5 out of 100. Over the last 90 days Booker reported 3 incidents and Vagaro reported 1, with effective uptime of 99.99% and 99.96% respectively. Booker resolves incidents faster on average (1h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Booker | Vagaro |
|---|---|---|
| Reliability score | 95.9 | 91.5 |
| Rank (salon & spa booking apps) | #1 | #2 |
| Uptime (90 days) | 99.99% | 99.96% |
| Incidents (90 days) | 3 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 1h 19m | 4h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Booker and Vagaro differ
- Booker reported 3× as many incidents as Vagaro over the last 90 days (3 vs 1).
- Booker fixes problems faster: 1h 19m on average, against 4h 37m for Vagaro (3.5× quicker).
- Booker's longest outage on record lasted 3h 38m (Jun 8, 2026); Vagaro's lasted 7h 9m (Feb 13, 2026).
90-day uptime
Booker
Vagaro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Booker incidents
- Degraded performanceOct 27, 2026 · resolved in 1h 19m
Affected: Booker Web Software
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- MaintenanceOct 23, 2026 · ongoing
Affected: Booker Web Software, Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking +1 more
- MaintenanceSep 18, 2026 · ongoing
Affected: Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing, Booker Online Booking, Booker Reservationist Booking +1 more
- MaintenanceAug 14, 2026 · ongoing
Booker Software Planned Maintenance
Affected: Booker Reservationist Booking, Booker Web Software, Booker API, Booker Mobile App, Booker Branded App, Booker Payment Processing +1 more
Recent Vagaro incidents
- Degraded performanceSep 15, 2026 · resolved in 4h 37m
Site loading issues - Sept 15, 2026
Affected: Vagaro.com
Other salon & spa booking apps to consider
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
- GlossGenius · #6 · 99.36% uptime
See the full most reliable salon & spa booking software ranking →