Push Notification Services · reliability comparison
Braze vs Knock: which is more reliable? (2026)
Braze is more reliable than Knock, scoring 78.0 vs 60.8 out of 100. Over the last 90 days Braze reported 4 incidents and Knock reported 4, with effective uptime of 99.65% and 99.18% respectively. Braze resolves incidents faster on average (2h 52m).
Data updated Nov 2, 2026 · How we score
| Metric | Braze | Knock |
|---|---|---|
| Reliability score | 78.0 | 60.8 |
| Rank (push notification services) | #8 | #10 |
| Uptime (90 days) | 99.65% | 99.18% |
| Incidents (90 days) | 4 | 4 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 2h 52m | 8h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braze and Knock differ
- Knock had 4 partial or major outages, compared with 1 for Braze.
- Braze fixes problems faster: 2h 52m on average, against 8h 49m for Knock (3.1× quicker).
- Braze's longest outage on record lasted 6h 52m (Sep 16, 2026); Knock's lasted 1d 6h (Oct 1, 2026).
90-day uptime
Braze
Knock
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braze incidents
- Major outageSep 16, 2026 · resolved in 6h 52m
Braze Support Services Outageofficial update ↗
Affected: Braze Support Services
- Degraded performanceSep 2, 2026 · resolved in 28m
Dashboard Latency and Errors on US07
Affected: Dashboard
- Degraded performanceSep 2, 2026 · resolved in 2h 25m
Affected: Dashboard
- Degraded performanceAug 5, 2026 · resolved in 1h 41m
Issue Impacting US 01 and US 03
Affected: Dashboard, Dashboard, REST APIs, REST APIs
Recent Knock incidents
- Partial outageOct 29, 2026 · resolved in 1h 34m
Affected: In-app feeds and guides
- Partial outageOct 1, 2026 · resolved in 1d 6h
Warehouse message synchronization delayedofficial update ↗
Affected: Data warehouse synchronization
- Partial outageSep 21, 2026 · resolved in 1h 3m
Knock dashboard login magic links are unavailable
Affected: Dashboard
- Partial outageAug 31, 2026 · resolved in 1h 45m
Workflow processing and message delivery errors
Affected: Link and open tracking, Notification delivery
- MaintenanceJul 20, 2026 · ongoing
Queueing infrastructure maintenance
Affected: Webhook delivery, Notification delivery
Other push notification services to consider
- Novu · #1 · 100% uptime
- Pushwoosh · #2 · 99.99% uptime
- Courier · #3 · 99.99% uptime
- Expo Push Notifications · #4 · 99.93% uptime
See the full most reliable push notification services ranking →