Marketing Automation & CDPs · reliability comparison
Braze vs Adobe Marketo Engage: which is more reliable? (2026)
Braze is more reliable than Adobe Marketo Engage, scoring 78.0 vs 33.1 out of 100. Over the last 90 days Braze reported 4 incidents and Adobe Marketo Engage reported 30, with effective uptime of 99.65% and 97.63% respectively. Braze resolves incidents faster on average (2h 52m).
Data updated Nov 1, 2026 · How we score
| Metric | Braze | Adobe Marketo Engage |
|---|---|---|
| Reliability score | 78.0 | 33.1 |
| Rank (marketing automation platforms) | #8 | #14 |
| Uptime (90 days) | 99.65% | 97.63% |
| Incidents (90 days) | 4 | 30 |
| Partial / major outages | 1 | 10 |
| Avg time to resolve | 2h 52m | 11h 1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braze and Adobe Marketo Engage differ
- Adobe Marketo Engage reported 7.5× as many incidents as Braze over the last 90 days (30 vs 4).
- Adobe Marketo Engage had 10 partial or major outages, compared with 1 for Braze.
- Braze fixes problems faster: 2h 52m on average, against 11h 1m for Adobe Marketo Engage (3.9× quicker).
- Braze's longest outage on record lasted 6h 52m (Sep 16, 2026); Adobe Marketo Engage's lasted 4h 49m (Oct 13, 2026).
90-day uptime
Braze
Adobe Marketo Engage
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braze incidents
- Major outageSep 16, 2026 · resolved in 6h 52m
Braze Support Services Outageofficial update ↗
Affected: Braze Support Services
- Degraded performanceSep 2, 2026 · resolved in 28m
Dashboard Latency and Errors on US07
Affected: Dashboard
- Degraded performanceSep 2, 2026 · resolved in 2h 25m
Affected: Dashboard
- Degraded performanceAug 5, 2026 · resolved in 1h 41m
Issue Impacting US 01 and US 03
Affected: Dashboard, Dashboard, REST APIs, REST APIs
Recent Adobe Marketo Engage incidents
- Degraded performanceOct 21, 2026 · resolved in 5h 14m
- Degraded performanceOct 21, 2026 · resolved in 2h 43m
- Partial outageOct 21, 2026 · resolved in 1h 58m
- Degraded performanceOct 15, 2026 · resolved in 7h 6m
- Partial outageOct 14, 2026 · resolved in 1h 38m
- Partial outageOct 13, 2026 · resolved in 4h 49m
A subset of Adobe Marketo Engage customers hosted in the Americas region may be experiencing intermittent issues accessing the Marketo En…official update ↗
Other marketing automation platforms to consider
- HubSpot Marketing Hub · #1 · 100% uptime
- Customer.io · #2 · 99.99% uptime
- Iterable · #3 · 99.96% uptime
- RudderStack · #4 · 99.94% uptime
See the full most reliable marketing automation & customer data platforms ranking →