Transactional Email APIs · reliability comparison
Brevo vs Elastic Email: which is more reliable? (2026)
Elastic Email is more reliable than Brevo, scoring 82.4 vs 70.5 out of 100. Over the last 90 days Brevo reported 29 incidents and Elastic Email reported 3, with effective uptime of 99.68% and 99.84% respectively. Brevo resolves incidents faster on average (1h 24m).
Data updated Nov 2, 2026 · How we score
| Metric | Brevo | Elastic Email |
|---|---|---|
| Reliability score | 70.5 | 82.4 |
| Rank (transactional email APIs) | #9 | #8 |
| Uptime (90 days) | 99.68% | 99.84% |
| Incidents (90 days) | 29 | 3 |
| Partial / major outages | 5 | 1 |
| Avg time to resolve | 1h 24m | 6h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Brevo and Elastic Email differ
- Brevo reported 9.7× as many incidents as Elastic Email over the last 90 days (29 vs 3).
- Brevo had 5 partial or major outages, compared with 1 for Elastic Email.
- Brevo fixes problems faster: 1h 24m on average, against 6h 19m for Elastic Email (4.5× quicker).
- Brevo's longest outage on record lasted 2h 2m (Oct 1, 2026); Elastic Email's lasted 1h 43m (Sep 1, 2026).
90-day uptime
Brevo
Elastic Email
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Brevo incidents
- Degraded performanceOct 27, 2026 · resolved in 4h 21m
Affected: SMS Campaigns, Outbound Webhooks, Workflows, Contacts, Marketing email tracking links, Transactional emails delivery +4 more
- Degraded performanceOct 26, 2026 · resolved in 2h 11m
Error with doubleOptinConfirmation API
Affected: Contact Management API
- InformationalOct 22, 2026 · resolved in 1h 55m
- Degraded performanceOct 19, 2026 · resolved in 20m
Affected: Account and Settings API
- Degraded performanceOct 15, 2026 · resolved in 10m
Affected: Transactional emails tracking links, Transactional emails delivery, Brevo Tracker, Workflows
- Degraded performanceOct 15, 2026 · resolved in 12m
Delay in Processing Loyalty API request
Affected: Loyalty API
Recent Elastic Email incidents
- Degraded performanceOct 6, 2026 · resolved in 1h 54m
- Degraded performanceSep 22, 2026 · resolved in 15h 21m
- Partial outageSep 1, 2026 · resolved in 1h 43m
Other transactional email APIs to consider
- Mailjet · #1 · 100% uptime
- Mailtrap Email Sending · #2 · 99.99% uptime
- Loops · #3 · 99.98% uptime
- Twilio SendGrid · #4 · 99.98% uptime
See the full most reliable transactional email apis ranking →