Childcare Management Software · reliability comparison
Brightwheel vs Procare: which is more reliable? (2026)
Brightwheel is more reliable than Procare, scoring 100.0 vs 63.0 out of 100. Over the last 90 days Brightwheel reported 0 incidents and Procare reported 1, with effective uptime of 100% and 99.73% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Brightwheel | Procare |
|---|---|---|
| Reliability score | 100.0 | 63.0 |
| Rank (childcare management apps) | #1 | #3 |
| Uptime (90 days) | 100% | 99.73% |
| Incidents (90 days) | 0 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 18h 15m |
| Outages we detected | 0 | 1 |
| Transparency score | 100/100 | 50/100 |
Where Brightwheel and Procare differ
- Brightwheel reported no incidents in the last 90 days, while Procare reported 1.
- Brightwheel's longest incident on record lasted 2h 34m (Feb 9, 2026); Procare's lasted 7h 50m (Jun 15, 2026).
- Our own probes detected 0 outages at Brightwheel and 1 at Procare, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
Brightwheel
Procare
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Brightwheel incidents
No incidents reported by Brightwheel in the last 90 days.
Recent Procare incidents
- Degraded performanceSep 23, 2026 · resolved in 18h 15m
Procare Desktop - Payment Posting Disruption
Affected: MyProcare Parent Portal
Other childcare management apps to consider
- Famly · #2 · 100% uptime
See the full most reliable childcare management software ranking →