Social Media Management Tools · reliability comparison
Buffer vs Hootsuite: which is more reliable? (2026)
Buffer and Hootsuite are effectively tied on reliability (58.8 vs 59.6). Over the last 90 days Buffer reported 21 incidents and Hootsuite reported 8, with effective uptime of 99.23% and 99.43% respectively. Buffer resolves incidents faster on average (3h 36m).
Data updated Nov 2, 2026 · How we score
| Metric | Buffer | Hootsuite |
|---|---|---|
| Reliability score | 58.8 | 59.6 |
| Rank (social media management tools) | #7 | #6 |
| Uptime (90 days) | 99.23% | 99.43% |
| Incidents (90 days) | 21 | 8 |
| Partial / major outages | 8 | 0 |
| Avg time to resolve | 3h 36m | 16h 25m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Buffer and Hootsuite differ
- Buffer reported 2.6× as many incidents as Hootsuite over the last 90 days (21 vs 8).
- Buffer had 8 partial or major outages, compared with 0 for Hootsuite.
- Buffer fixes problems faster: 3h 36m on average, against 16h 25m for Hootsuite (4.6× quicker).
- Buffer's longest outage on record lasted 3d (Jul 13, 2026); Hootsuite's lasted 23h 22m (Apr 16, 2026).
90-day uptime
Buffer
Hootsuite
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Buffer incidents
- Partial outageOct 22, 2026 · resolved in 12m
Affected: Publishing
- InformationalOct 9, 2026 · resolved in 3h 24m
- Degraded performanceOct 8, 2026 · resolved in 1d 3h
Issue Connecting & Refreshing YouTube
Affected: Channel connections, Youtube
- InformationalOct 5, 2026 · resolved in 2m
- Partial outageOct 1, 2026 · resolved in 2h 26m
Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.onlineofficial update ↗
Affected: Publishing, Channel connections, Mastodon
- Partial outageSep 25, 2026 · resolved in 1h 20m
Issues with Buffer fully loading
Affected: Settings, Community, Analytics, Channel connections
Recent Hootsuite incidents
- InformationalOct 13, 2026 · ongoing
Help Center Content Translations
Affected: Hootsuite Web Application, Talkwalker Web Application
- Degraded performanceOct 7, 2026 · resolved in 1h 26m
Affected: Hootsuite Web Application, Hootsuite Mobile Application
- InformationalSep 28, 2026 · resolved in <1m
- Degraded performanceSep 23, 2026 · resolved in 4h 2m
Issues authenticating Thread accounts with Hootsuite
Affected: Hootsuite Web Application, Hootsuite Mobile Application, Talkwalker Web Application
- InformationalSep 3, 2026 · resolved in <1m
- Degraded performanceAug 26, 2026 · resolved in 58m
Issues publishing content with Proofpoint
Affected: Hootsuite Web Application, Hootsuite Mobile Application
Other social media management tools to consider
- Planable · #1 · 99.98% uptime
- Later · #2 · 99.89% uptime
- SocialBee · #3 · 100% uptime
- Vista Social · #4 · 99.86% uptime
See the full most reliable social media management tools ranking →