CRM Software · reliability comparison
Capsule CRM vs Insightly: which is more reliable? (2026)
Capsule CRM and Insightly are effectively tied on reliability (100.0 vs 98.4). Over the last 90 days Capsule CRM reported 0 incidents and Insightly reported 1, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Capsule CRM | Insightly |
|---|---|---|
| Reliability score | 100.0 | 98.4 |
| Rank (CRMs) | #1 | #3 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 1 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Capsule CRM and Insightly differ
- Capsule CRM reported no incidents in the last 90 days, while Insightly reported 1.
- Insightly had 1 partial or major outage, compared with 0 for Capsule CRM.
90-day uptime
Capsule CRM
Insightly
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Capsule CRM incidents
No incidents reported by Capsule CRM in the last 90 days.
Recent Insightly incidents
- Partial outageAug 26, 2026 · resolved in <1m
Elevated errors and login failures during application deploy
Other CRMs to consider
- Copper · #2 · 100% uptime
- HubSpot CRM · #4 · 100% uptime
- folk · #5 · 99.99% uptime
- Close · #6 · 99.89% uptime