Marketing Automation & CDPs · reliability comparison
Census vs MoEngage: which is more reliable? (2026)
Census and MoEngage are effectively tied on reliability (78.8 vs 77.3). Over the last 90 days Census reported 5 incidents and MoEngage reported 6, with effective uptime of 99.72% and 99.69% respectively. Census resolves incidents faster on average (2h 13m).
Data updated Nov 1, 2026 · How we score
| Metric | Census | MoEngage |
|---|---|---|
| Reliability score | 78.8 | 77.3 |
| Rank (marketing automation platforms) | #7 | #9 |
| Uptime (90 days) | 99.72% | 99.69% |
| Incidents (90 days) | 5 | 6 |
| Partial / major outages | 5 | 3 |
| Avg time to resolve | 2h 13m | 3h 5m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Census and MoEngage differ
- MoEngage reported 20% more incidents than Census over the last 90 days (6 vs 5).
- Census had 5 partial or major outages, compared with 3 for MoEngage.
- Census fixes problems faster: 2h 13m on average, against 3h 5m for MoEngage.
- Census's longest outage on record lasted 5h 7m (Jan 5, 2026); MoEngage's lasted 15h 12m (Apr 20, 2026).
90-day uptime
Census
MoEngage
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Census incidents
- Partial outageOct 1, 2026 · resolved in 3h 16m
Sync Outage in azure-eastus regionofficial update ↗
Affected: Sync Engine
- Partial outageSep 16, 2026 · resolved in 3h 51m
LinkedIn Sync Failures - server responding with status 426official update ↗
Affected: Census Sync Management UI
- Major outageSep 9, 2026 · resolved in 52m
App failing to loadofficial update ↗
Affected: Census Sync Management UI
- Partial outageSep 8, 2026 · resolved in 2h 2m
Degraded UI performanceofficial update ↗
Affected: Census Sync Management UI
- Partial outageAug 26, 2026 · resolved in 1h 2m
Facebook (Meta) Sync Failures - API access disrupted
Affected: Census Sync Management UI, Sync Engine
Recent MoEngage incidents
- Partial outageOct 28, 2026 · resolved in 23m
Dashboard Login and Sign-Ups via Google failing
Affected: Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard
- Degraded performanceOct 28, 2026 · resolved in 2h 25m
Dashboard-04 – Campaign Engagement Statistics Delayed
Affected: Campaign Stats
- Partial outageOct 27, 2026 · resolved in 11h 55m
Campaigns v1 and Push API Service Disruptionofficial update ↗
Affected: Push APIs, Push APIs, Push APIs, Push APIs, Push APIs, Push APIs +1 more
- InformationalOct 20, 2026 · resolved in 4h 19m
- Degraded performanceSep 24, 2026 · resolved in 44m
DC01 - Campaigns Dashboard is experiencing intermittent errors
Affected: Dashboard
- Partial outageAug 17, 2026 · resolved in <1m
Dashboard 03 — Inform API: Some Messages Not Delivered During Routing Update
Other marketing automation platforms to consider
- HubSpot Marketing Hub · #1 · 100% uptime
- Customer.io · #2 · 99.99% uptime
- Iterable · #3 · 99.96% uptime
- RudderStack · #4 · 99.94% uptime
See the full most reliable marketing automation & customer data platforms ranking →