Subscription Billing Platforms · reliability comparison
Chargebee vs FastSpring: which is more reliable? (2026)
FastSpring is more reliable than Chargebee, scoring 94.0 vs 69.2 out of 100. Over the last 90 days Chargebee reported 13 incidents and FastSpring reported 6, with effective uptime of 99.60% and 99.97% respectively. FastSpring resolves incidents faster on average (37m).
Data updated Nov 1, 2026 · How we score
| Metric | Chargebee | FastSpring |
|---|---|---|
| Reliability score | 69.2 | 94.0 |
| Rank (subscription billing platforms) | #12 | #7 |
| Uptime (90 days) | 99.60% | 99.97% |
| Incidents (90 days) | 13 | 6 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 3h 50m | 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chargebee and FastSpring differ
- Chargebee reported 2.2× as many incidents as FastSpring over the last 90 days (13 vs 6).
- Chargebee had 3 partial or major outages, compared with 1 for FastSpring.
- FastSpring fixes problems faster: 37m on average, against 3h 50m for Chargebee (6.3× quicker).
- Chargebee's longest outage on record lasted 2h 57m (Jun 11, 2026); FastSpring's lasted 41m (Sep 16, 2026).
90-day uptime
Chargebee
FastSpring
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chargebee incidents
- Partial outageOct 28, 2026 · resolved in 41m
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceOct 10, 2026 · resolved in <1m
Affected: API (US)
- Degraded performanceOct 8, 2026 · resolved in 1d 18h
API Service Degradation - EU Region
Affected: API (EU)
- Degraded performanceSep 30, 2026 · resolved in <1m
Affected: API (EU)
- Partial outageSep 29, 2026 · resolved in 2h
API Service Degradationofficial update ↗
Affected: API (US)
- Degraded performanceSep 17, 2026 · resolved in <1m
Affected: API (EU)
Recent FastSpring incidents
- Degraded performanceOct 29, 2026 · resolved in 20m
Affected: FastSpring System
- InformationalOct 20, 2026 · resolved in 33m
Data API – Intermittent Report Job Failures
Affected: FastSpring System
- Degraded performanceOct 15, 2026 · resolved in 49m
Affected: FastSpring System
- InformationalSep 18, 2026 · resolved in 10h 55m
Scheduled Subscription Renewal Delays
Affected: FastSpring System
- InformationalSep 17, 2026 · resolved in 2h 27m
Affected: FastSpring System
- Partial outageSep 16, 2026 · resolved in 41m
Affected: FastSpring System
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →