Appointment Scheduling Software · reliability comparison
Chili Piper vs OnceHub: which is more reliable? (2026)
OnceHub is more reliable than Chili Piper, scoring 74.8 vs 60.6 out of 100. Over the last 90 days Chili Piper reported 1 incident and OnceHub reported 2, with effective uptime of 99.44% and 99.67% respectively. OnceHub resolves incidents faster on average (7h 8m).
Data updated Nov 1, 2026 · How we score
| Metric | Chili Piper | OnceHub |
|---|---|---|
| Reliability score | 60.6 | 74.8 |
| Rank (scheduling apps) | #8 | #7 |
| Uptime (90 days) | 99.44% | 99.67% |
| Incidents (90 days) | 1 | 2 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 23h 53m | 7h 8m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Chili Piper and OnceHub differ
- OnceHub reported 2× as many incidents as Chili Piper over the last 90 days (2 vs 1).
- OnceHub had 2 partial or major outages, compared with 1 for Chili Piper.
- OnceHub fixes problems faster: 7h 8m on average, against 23h 53m for Chili Piper (3.4× quicker).
- Chili Piper's longest outage on record lasted 23h 53m (Sep 15, 2026); OnceHub's lasted 2d 15h (Jun 3, 2026).
90-day uptime
Chili Piper
OnceHub
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Chili Piper incidents
- Partial outageSep 15, 2026 · resolved in 23h 53m
Gong connectivity issuesofficial update ↗
Affected: Gong
Recent OnceHub incidents
- Partial outageSep 8, 2026 · resolved in 13h 25m
Ongoing maintenance with one of our service providers is causing delays in the delivery of SMS two-factor authentication (2FA) codes, which official update ↗
Affected: User Application
- Partial outageAug 26, 2026 · resolved in 50m
We have identified an issue related to signing in using Microsoft or Google.
Affected: User Application
Other scheduling apps to consider
- Calendly · #1 · 100% uptime
- Doodle · #2 · 100% uptime
- SavvyCal · #3 · 100% uptime
- Sign In Scheduling (formerly 10to8) · #4 · 100% uptime
See the full most reliable appointment scheduling software ranking →