Restaurant Online Ordering Platforms · reliability comparison
ChowNow vs Popmenu: which is more reliable? (2026)
Popmenu is more reliable than ChowNow, scoring 92.7 vs 40.0 out of 100. Over the last 90 days ChowNow reported 0 incidents and Popmenu reported 2, with effective uptime of 0.05% and 99.96% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ChowNow | Popmenu |
|---|---|---|
| Reliability score | 40.0 | 92.7 |
| Rank (online ordering platforms) | — | #5 |
| Uptime (90 days) | 0.05% | 99.96% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 2h 15m |
| Outages we detected | 1 | 0 |
| Transparency score | 0/100 | 100/100 |
Where ChowNow and Popmenu differ
- ChowNow reported no incidents in the last 90 days, while Popmenu reported 2.
- Popmenu had 1 partial or major outage, compared with 0 for ChowNow.
- Our own probes detected 1 outage at ChowNow and 0 at Popmenu, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
ChowNow
Popmenu
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChowNow incidents
No incidents reported by ChowNow in the last 90 days.
Recent Popmenu incidents
- Partial outageSep 16, 2026 · resolved in 25m
Online Ordering Disruption for Toast-Integrated Restaurants
Affected: My Popmenu Admin Platform, Toast POS Integration
- Degraded performanceAug 26, 2026 · resolved in 4h 5m
Affected: My Popmenu Admin Platform
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →