Restaurant Online Ordering Platforms · reliability comparison
ChowNow vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than ChowNow, scoring 99.2 vs 40.0 out of 100. Over the last 90 days ChowNow reported 0 incidents and SpotOn reported 2, with effective uptime of 0.05% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ChowNow | SpotOn |
|---|---|---|
| Reliability score | 40.0 | 99.2 |
| Rank (online ordering platforms) | — | #1 |
| Uptime (90 days) | 0.05% | 100% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 1 | 0 |
| Transparency score | 0/100 | 100/100 |
Where ChowNow and SpotOn differ
- ChowNow reported no incidents in the last 90 days, while SpotOn reported 2.
- Our own probes detected 1 outage at ChowNow and 0 at SpotOn, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
ChowNow
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChowNow incidents
No incidents reported by ChowNow in the last 90 days.
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other online ordering platforms to consider
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
- Popmenu · #5 · 99.96% uptime
See the full most reliable restaurant online ordering platforms ranking →