Restaurant Online Ordering Platforms · reliability comparison
ChowNow vs Square Online: which is more reliable? (2026)
Square Online is more reliable than ChowNow, scoring 52.6 vs 40.0 out of 100. Over the last 90 days ChowNow reported 0 incidents and Square Online reported 15, with effective uptime of 0.05% and 99.40% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | ChowNow | Square Online |
|---|---|---|
| Reliability score | 40.0 | 52.6 |
| Rank (online ordering platforms) | — | #12 |
| Uptime (90 days) | 0.05% | 99.40% |
| Incidents (90 days) | 0 | 15 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 5h 45m |
| Outages we detected | 1 | 0 |
| Transparency score | 0/100 | Collecting data |
Where ChowNow and Square Online differ
- ChowNow reported no incidents in the last 90 days, while Square Online reported 15.
- Our own probes detected 1 outage at ChowNow and 0 at Square Online, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
ChowNow
Square Online
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChowNow incidents
No incidents reported by ChowNow in the last 90 days.
Recent Square Online incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
- Degraded performanceOct 18, 2026 · resolved in 2h 58m
- Degraded performanceOct 7, 2026 · resolved in 5h 32m
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →