Restaurant Online Ordering Platforms · reliability comparison
ChowNow vs Toast: which is more reliable? (2026)
ChowNow and Toast are effectively tied on reliability (40.0 vs 41.9). Over the last 90 days ChowNow reported 0 incidents and Toast reported 14, with effective uptime of 0.05% and 98.67% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | ChowNow | Toast |
|---|---|---|
| Reliability score | 40.0 | 41.9 |
| Rank (online ordering platforms) | — | #13 |
| Uptime (90 days) | 0.05% | 98.67% |
| Incidents (90 days) | 0 | 14 |
| Partial / major outages | 0 | 8 |
| Avg time to resolve | — | 4h 28m |
| Outages we detected | 1 | 0 |
| Transparency score | 0/100 | Collecting data |
Where ChowNow and Toast differ
- ChowNow reported no incidents in the last 90 days, while Toast reported 14.
- Toast had 8 partial or major outages, compared with 0 for ChowNow.
- Our own probes detected 1 outage at ChowNow and 0 at Toast, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
ChowNow
Toast
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ChowNow incidents
No incidents reported by ChowNow in the last 90 days.
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Instant Depositofficial update ↗
Affected: Deposits
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →