AI Chat Assistants · reliability comparison
Claude vs Microsoft Copilot: which is more reliable? (2026)
Microsoft Copilot is more reliable than Claude, scoring 100.0 vs 57.0 out of 100. Over the last 90 days Claude reported 39 incidents and Microsoft Copilot reported 0, with effective uptime of 99.25% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Claude | Microsoft Copilot |
|---|---|---|
| Reliability score | 57.0 | 100.0 |
| Rank (AI chat assistants) | #5 | — |
| Uptime (90 days) | 99.25% | 100% |
| Incidents (90 days) | 39 | 0 |
| Partial / major outages | 21 | 0 |
| Avg time to resolve | 1h 24m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Claude and Microsoft Copilot differ
- Microsoft Copilot reported no incidents in the last 90 days, while Claude reported 39.
- Claude had 21 partial or major outages, compared with 0 for Microsoft Copilot.
90-day uptime
Claude
Microsoft Copilot
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Claude incidents
- Degraded performanceOct 28, 2026 · resolved in 3h 46m
Elevated errors affecting the Google Calendar connector
Affected: claude.ai, Claude Code, Claude Cowork
- Degraded performanceOct 28, 2026 · resolved in 1h 49m
Elevated errors affecting the Gmail connector
Affected: claude.ai, Claude Code, Claude Cowork
- Partial outageOct 27, 2026 · resolved in 41m
Elevated errors for Claude Sonnet 5.5
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 27, 2026 · resolved in 42m
Elevated errors for Claude Sonnet 5.5
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 25, 2026 · resolved in 32m
Elevated errors for Claude Fable 5.1
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Partial outageOct 25, 2026 · resolved in 1h 39m
Elevated errors for Claude Sonnet 5.5 and other models
Affected: claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
Recent Microsoft Copilot incidents
No incidents reported by Microsoft Copilot in the last 90 days.
Other AI chat assistants to consider
- Gemini · #1 · 99.94% uptime
- Perplexity · #2 · 99.83% uptime
- Grok · #3 · 99.78% uptime
- DeepSeek Chat · #4 · 100% uptime