Therapy Practice Management Software · reliability comparison
Cliniko vs Healthie: which is more reliable? (2026)
Cliniko is more reliable than Healthie, scoring 100.0 vs 90.5 out of 100. Over the last 90 days Cliniko reported 0 incidents and Healthie reported 14, with effective uptime of 100% and 99.96% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Cliniko | Healthie |
|---|---|---|
| Reliability score | 100.0 | 90.5 |
| Rank (therapy practice management platforms) | #1 | #5 |
| Uptime (90 days) | 100% | 99.96% |
| Incidents (90 days) | 0 | 14 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 1h 11m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Cliniko and Healthie differ
- Cliniko reported no incidents in the last 90 days, while Healthie reported 14.
- Cliniko's longest outage on record lasted 3h (Jul 16, 2026); Healthie's lasted 3d (Sep 2, 2026).
90-day uptime
Cliniko
Healthie
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Cliniko incidents
No incidents reported by Cliniko in the last 90 days.
Recent Healthie incidents
- InformationalOct 29, 2026 · resolved in 34m
- InformationalOct 26, 2026 · resolved in 43m
- InformationalOct 26, 2026 · resolved in 1h 17m
- Degraded performanceOct 23, 2026 · resolved in 43m
Affected: Zoom
- Degraded performanceOct 8, 2026 · resolved in 1h 5m
Affected: API
- MaintenanceOct 6, 2026 · ongoing
Scheduled maintenance: AI Scribe transcription
Affected: Scribe
Other therapy practice management platforms to consider
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
- Owl Practice · #6 · 99.97% uptime
See the full most reliable therapy practice management software ranking →