Therapy Practice Management Software · reliability comparison
Cliniko vs Practice Better: which is more reliable? (2026)
Cliniko is more reliable than Practice Better, scoring 100.0 vs 92.2 out of 100. Over the last 90 days Cliniko reported 0 incidents and Practice Better reported 2, with effective uptime of 100% and 99.93% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Cliniko | Practice Better |
|---|---|---|
| Reliability score | 100.0 | 92.2 |
| Rank (therapy practice management platforms) | #1 | #4 |
| Uptime (90 days) | 100% | 99.93% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 1h 23m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Cliniko and Practice Better differ
- Cliniko reported no incidents in the last 90 days, while Practice Better reported 2.
- Practice Better had 2 partial or major outages, compared with 0 for Cliniko.
- Cliniko's longest outage on record lasted 3h (Jul 16, 2026); Practice Better's lasted 1d 6h (Dec 3, 2025).
90-day uptime
Cliniko
Practice Better
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Cliniko incidents
No incidents reported by Cliniko in the last 90 days.
Recent Practice Better incidents
- Partial outageSep 22, 2026 · resolved in 2h 24m
Affected: DrFirst
- Partial outageAug 24, 2026 · resolved in 22m
Web Portal - Degraded Performance
Affected: Web Portal
Other therapy practice management platforms to consider
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Healthie · #5 · 99.96% uptime
- Owl Practice · #6 · 99.97% uptime
See the full most reliable therapy practice management software ranking →