Therapy Practice Management Software · reliability comparison
Cliniko vs Tebra (Kareo): which is more reliable? (2026)
Cliniko is more reliable than Tebra (Kareo), scoring 100.0 vs 88.1 out of 100. Over the last 90 days Cliniko reported 0 incidents and Tebra (Kareo) reported 3, with effective uptime of 100% and 99.91% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Cliniko | Tebra (Kareo) |
|---|---|---|
| Reliability score | 100.0 | 88.1 |
| Rank (therapy practice management platforms) | #1 | #7 |
| Uptime (90 days) | 100% | 99.91% |
| Incidents (90 days) | 0 | 3 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 4h 17m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Cliniko and Tebra (Kareo) differ
- Cliniko reported no incidents in the last 90 days, while Tebra (Kareo) reported 3.
- Cliniko's longest outage on record lasted 3h (Jul 16, 2026); Tebra (Kareo)'s lasted 3d (Jul 22, 2026).
90-day uptime
Cliniko
Tebra (Kareo)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Cliniko incidents
No incidents reported by Cliniko in the last 90 days.
Recent Tebra (Kareo) incidents
- Degraded performanceSep 16, 2026 · resolved in 6h 46m
Experiencing Technical issues with calling support
Affected: Phone & IVR
- Degraded performanceSep 9, 2026 · resolved in 1h 18m
Some users are experiencing latency and/or errors when trying to log in to web app
Affected: Platform, Clinical (EHR)
- Degraded performanceAug 31, 2026 · resolved in 4h 48m
Affected: Platform, Clinical (EHR), Billing (PM)
Other therapy practice management platforms to consider
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
- Healthie · #5 · 99.96% uptime
See the full most reliable therapy practice management software ranking →