Legal Practice Management Software · reliability comparison
Clio vs MyCase: which is more reliable? (2026)
MyCase is more reliable than Clio, scoring 92.6 vs 87.0 out of 100. Over the last 90 days Clio reported 5 incidents and MyCase reported 1, with effective uptime of 99.88% and 99.97% respectively. Clio resolves incidents faster on average (2h 10m).
Data updated Nov 1, 2026 · How we score
| Metric | Clio | MyCase |
|---|---|---|
| Reliability score | 87.0 | 92.6 |
| Rank (legal practice management platforms) | #2 | #1 |
| Uptime (90 days) | 99.88% | 99.97% |
| Incidents (90 days) | 5 | 1 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 2h 10m | 3h 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Clio and MyCase differ
- Clio reported 5× as many incidents as MyCase over the last 90 days (5 vs 1).
- Clio had 2 partial or major outages, compared with 0 for MyCase.
- Clio fixes problems faster: 2h 10m on average, against 3h 53m for MyCase.
- Clio's longest outage on record lasted 3h (Jan 27, 2026); MyCase's lasted 19h 38m (Mar 23, 2026).
90-day uptime
Clio
MyCase
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Clio incidents
- Degraded performanceSep 17, 2026 · resolved in 1h 30m
Affected: Clio Manage, Clio Grow
- Major outageSep 11, 2026 · resolved in 53m
Affected: Clio Manage, Clio Work
- Degraded performanceSep 2, 2026 · resolved in <1m
Connection with Intuit Quickbooks
Affected: Clio Accounting
- Degraded performanceAug 23, 2026 · resolved in 8h 6m
Performance Issues in Document Processing
Affected: Clio Manage
- Partial outageAug 3, 2026 · resolved in 23m
Affected: Clio Work
Recent MyCase incidents
- Degraded performanceOct 5, 2026 · resolved in 3h 53m
Degraded Performance- Advanced Search
Affected: MyCase
Other legal practice management platforms to consider
- Actionstep · #3 · 99.88% uptime
- Smokeball · #4 · 99.76% uptime
- Litify · #5 · 98.87% uptime
See the full most reliable legal practice management software ranking →