CRM Software · reliability comparison
Close vs HubSpot CRM: which is more reliable? (2026)
HubSpot CRM is more reliable than Close, scoring 95.9 vs 88.6 out of 100. Over the last 90 days Close reported 4 incidents and HubSpot CRM reported 11, with effective uptime of 99.89% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Close | HubSpot CRM |
|---|---|---|
| Reliability score | 88.6 | 95.9 |
| Rank (CRMs) | #6 | #4 |
| Uptime (90 days) | 99.89% | 100% |
| Incidents (90 days) | 4 | 11 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 59m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Close and HubSpot CRM differ
- HubSpot CRM reported 2.8× as many incidents as Close over the last 90 days (11 vs 4).
- Close had 4 partial or major outages, compared with 0 for HubSpot CRM.
- Close's longest outage on record lasted 2h 3m (Aug 11, 2026); HubSpot CRM's lasted 1d 3h (May 1, 2026).
90-day uptime
Close
HubSpot CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Close incidents
- Major outageOct 28, 2026 · resolved in 29m
App is unavailable for some customers
Affected: Application UI, API
- Partial outageSep 29, 2026 · resolved in 26m
Affected: Application UI
- Partial outageAug 11, 2026 · resolved in 2h 3m
- Partial outageAug 11, 2026 · resolved in 59m
Affected: Application UI, API
Recent HubSpot CRM incidents
- InformationalOct 23, 2026 · resolved in 2h 47m
Some HubSpot tools may be unavailable for some users
Affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation +5 more
- InformationalOct 22, 2026 · resolved in 1h 53m
- InformationalOct 8, 2026 · resolved in 1h 35m
Marketing email statistics are delayed
Affected: Marketing Tools, Reports
- InformationalOct 2, 2026 · resolved in 1h 53m
HubSpot is experiencing issues
Affected: CRM, Marketing Tools, Chat & Automation
- InformationalSep 24, 2026 · resolved in 7h 18m
The Salesforce integration is unavailable for some customers
Affected: Integrations
- InformationalSep 23, 2026 · resolved in 13m
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- folk · #5 · 99.99% uptime