Retail POS · reliability comparison
Clover vs Square for Retail: which is more reliable? (2026)
Clover is more reliable than Square for Retail, scoring 87.8 vs 53.3 out of 100. Over the last 90 days Clover reported 6 incidents and Square for Retail reported 13, with effective uptime of 99.88% and 98.92% respectively. Clover resolves incidents faster on average (1h 55m).
Data updated Nov 1, 2026 · How we score
| Metric | Clover | Square for Retail |
|---|---|---|
| Reliability score | 87.8 | 53.3 |
| Rank (retail POS systems) | #3 | #8 |
| Uptime (90 days) | 99.88% | 98.92% |
| Incidents (90 days) | 6 | 13 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1h 55m | 11h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Clover and Square for Retail differ
- Square for Retail reported 2.2× as many incidents as Clover over the last 90 days (13 vs 6).
- Clover had 1 partial or major outage, compared with 0 for Square for Retail.
- Clover fixes problems faster: 1h 55m on average, against 11h 54m for Square for Retail (6.2× quicker).
- Clover's longest outage on record lasted 7h 28m (Jul 7, 2026); Square for Retail's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Clover
Square for Retail
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Clover incidents
- Partial outageOct 21, 2026 · resolved in 2h 45m
Clover is experiencing an issue impacting Ecommerce productsofficial update ↗
Affected: Ecommerce, Online Ordering
- InformationalOct 8, 2026 · resolved in 1h 21m
[NA] Clover experiencing issues with the Customer Engagement Apps
- Degraded performanceSep 22, 2026 · resolved in 28m
[NA]Web dashboard login issues for a small subset of merchants on Safari Browsers
Affected: Dashboard
- Degraded performanceSep 16, 2026 · resolved in 3h 19m
Clover in EMEA is experiencing an issue
Affected: Dashboard, Cloud Pay Display
- Degraded performanceAug 30, 2026 · resolved in 1h 54m
[NA] Clover merchants experiencing issues with payment processing
Affected: North America - Payment Authorization Services
- Degraded performanceAug 25, 2026 · resolved in 1h 10m
Clover in NA is experiencing issues with Cloud Pay Display
Affected: Dashboard, Cloud Pay Display
Recent Square for Retail incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
Affected: Kitchen Display System (KDS), Point of Sale
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #2 · 99.91% uptime
- Epos Now · #4 · 99.86% uptime
- Revel Systems · #5 · 99.84% uptime