Email Marketing Platforms · reliability comparison
Constant Contact vs GetResponse: which is more reliable? (2026)
Constant Contact and GetResponse are effectively tied on reliability (90.6 vs 90.9). Over the last 90 days Constant Contact reported 4 incidents and GetResponse reported 2, with effective uptime of 99.92% and 99.94% respectively. Constant Contact resolves incidents faster on average (1h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | Constant Contact | GetResponse |
|---|---|---|
| Reliability score | 90.6 | 90.9 |
| Rank (email marketing platforms) | #8 | #7 |
| Uptime (90 days) | 99.92% | 99.94% |
| Incidents (90 days) | 4 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1h 41m | 3h 47m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Constant Contact and GetResponse differ
- Constant Contact reported 2× as many incidents as GetResponse over the last 90 days (4 vs 2).
- Constant Contact had 1 partial or major outage, compared with 0 for GetResponse.
- Constant Contact fixes problems faster: 1h 41m on average, against 3h 47m for GetResponse (2.2× quicker).
- Constant Contact's longest outage on record lasted 1h 45m (Sep 2, 2026); GetResponse's lasted 2d 11h (May 8, 2026).
90-day uptime
Constant Contact
GetResponse
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Constant Contact incidents
- Degraded performanceOct 1, 2026 · resolved in 57m
Delays in email campaign sending
Affected: Email Campaigns
- Degraded performanceSep 16, 2026 · resolved in 30m
Slow website navigation and email delivery
Affected: Email Campaigns
- Degraded performanceSep 14, 2026 · resolved in 3h 33m
Unable to view partner organization reporting
Affected: Reporting
- Partial outageSep 2, 2026 · resolved in 1h 45m
Affected: Login
Recent GetResponse incidents
- Degraded performanceOct 21, 2026 · resolved in 3h 24m
File uploads temporarily unavailable in Webinars
Affected: Webinars
- Degraded performanceSep 14, 2026 · resolved in 4h 10m
Issues with image loading affecting Self Service Clients
Affected: Image Hosting
Other email marketing platforms to consider
- Drip · #1 · 100% uptime
- MailerLite · #2 · 100% uptime
- Omnisend · #3 · 100% uptime
- AWeber · #4 · 100% uptime
See the full most reliable email marketing platforms ranking →