Managed Database Services · reliability comparison
Convex vs MongoDB Atlas: which is more reliable? (2026)
Convex is more reliable than MongoDB Atlas, scoring 86.7 vs 49.4 out of 100. Over the last 90 days Convex reported 7 incidents and MongoDB Atlas reported 11, with effective uptime of 99.87% and 97.89% respectively. Convex resolves incidents faster on average (50m).
Data updated Nov 1, 2026 · How we score
| Metric | Convex | MongoDB Atlas |
|---|---|---|
| Reliability score | 86.7 | 49.4 |
| Rank (managed database services) | #5 | #12 |
| Uptime (90 days) | 99.87% | 97.89% |
| Incidents (90 days) | 7 | 11 |
| Partial / major outages | 4 | 4 |
| Avg time to resolve | 50m | 4h 18m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Convex and MongoDB Atlas differ
- MongoDB Atlas reported 57% more incidents than Convex over the last 90 days (11 vs 7).
- Convex fixes problems faster: 50m on average, against 4h 18m for MongoDB Atlas (5.1× quicker).
- Convex's longest outage on record lasted 3h 57m (May 22, 2026); MongoDB Atlas's lasted 3d (Apr 17, 2026).
90-day uptime
Convex
MongoDB Atlas
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Convex incidents
- Degraded performanceOct 20, 2026 · resolved in 54m
Elevated Error Rate for Deploying Node Actions
Affected: Free & Starter, Professional, Business
- Partial outageOct 9, 2026 · resolved in 36m
Affected: Free & Starter, Professional, Business
- Major outageSep 28, 2026 · resolved in 1h 4m
AI gateway unavailableofficial update ↗
Affected: AI Gateway
- InformationalSep 18, 2026 · resolved in 1h 7m
- Partial outageAug 16, 2026 · resolved in 1h 53m
Account verification/team invite emails not working
Affected: Free & Starter, Professional, Business
- Degraded performanceAug 12, 2026 · resolved in 20m
Some HTTP Actions returning 404
Affected: Free & Starter, Professional, Business
Recent MongoDB Atlas incidents
- Degraded performanceOct 20, 2026 · resolved in 12h 36m
GCP Availability Zone europe-west2-b connectivity issues
Affected: MongoDB Cloud
- Partial outageOct 9, 2026 · resolved in 1h 48m
Issue impacting Atlas Search availability on certain clusters
Affected: MongoDB Atlas Search
- InformationalOct 9, 2026 · resolved in 2h 35m
Admin Admin API: Intermittent Increase in 5xx errors
Affected: MongoDB Cloud
- Partial outageOct 1, 2026 · resolved in 5h 13m
Trigger processing may be delayed globallyofficial update ↗
Affected: MongoDB Atlas App Services and Device Sync
- InformationalSep 30, 2026 · resolved in 2h 10m
Delays in Atlas cluster management operations
Affected: MongoDB Cloud
- Degraded performanceSep 11, 2026 · resolved in 2h 23m
Atlas is experiencing issues with issuing certificates from Lets Encrypt
Affected: MongoDB Cloud, MongoDB Atlas for Government
Other managed database services to consider
- Upstash · #1 · 100% uptime
- Prisma Postgres · #2 · 99.96% uptime
- PlanetScale · #3 · 99.92% uptime
- Neon · #4 · 100% uptime
See the full most reliable managed database services ranking →