Managed Database Services · reliability comparison
Convex vs Redis Cloud: which is more reliable? (2026)
Convex is more reliable than Redis Cloud, scoring 86.7 vs 79.2 out of 100. Over the last 90 days Convex reported 7 incidents and Redis Cloud reported 3, with effective uptime of 99.87% and 99.72% respectively. Convex resolves incidents faster on average (50m).
Data updated Nov 1, 2026 · How we score
| Metric | Convex | Redis Cloud |
|---|---|---|
| Reliability score | 86.7 | 79.2 |
| Rank (managed database services) | #5 | #8 |
| Uptime (90 days) | 99.87% | 99.72% |
| Incidents (90 days) | 7 | 3 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 50m | 4h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Convex and Redis Cloud differ
- Convex reported 2.3× as many incidents as Redis Cloud over the last 90 days (7 vs 3).
- Convex had 4 partial or major outages, compared with 1 for Redis Cloud.
- Convex fixes problems faster: 50m on average, against 4h 56m for Redis Cloud (5.9× quicker).
- Convex's longest outage on record lasted 3h 57m (May 22, 2026); Redis Cloud's lasted 10h 36m (Oct 20, 2026).
90-day uptime
Convex
Redis Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Convex incidents
- Degraded performanceOct 20, 2026 · resolved in 54m
Elevated Error Rate for Deploying Node Actions
Affected: Free & Starter, Professional, Business
- Partial outageOct 9, 2026 · resolved in 36m
Affected: Free & Starter, Professional, Business
- Major outageSep 28, 2026 · resolved in 1h 4m
AI gateway unavailableofficial update ↗
Affected: AI Gateway
- InformationalSep 18, 2026 · resolved in 1h 7m
- Partial outageAug 16, 2026 · resolved in 1h 53m
Account verification/team invite emails not working
Affected: Free & Starter, Professional, Business
- Degraded performanceAug 12, 2026 · resolved in 20m
Some HTTP Actions returning 404
Affected: Free & Starter, Professional, Business
Recent Redis Cloud incidents
- Partial outageOct 20, 2026 · resolved in 10h 36m
New incident: "GCP region europe-west2 and zone europe-west2-b issues"official update ↗
- Degraded performanceSep 5, 2026 · resolved in 41m
New incident: "Redis Cloud – Temporary Issues with Redis IRIS"
- Degraded performanceSep 1, 2026 · resolved in 3h 30m
Other managed database services to consider
- Upstash · #1 · 100% uptime
- Prisma Postgres · #2 · 99.96% uptime
- PlanetScale · #3 · 99.92% uptime
- Neon · #4 · 100% uptime
See the full most reliable managed database services ranking →