Restaurant Reservation Systems · reliability comparison
CoverManager vs Tock: which is more reliable? (2026)
CoverManager is more reliable than Tock, scoring 68.3 vs 55.7 out of 100. Over the last 90 days CoverManager reported 3 incidents and Tock reported 4, with effective uptime of 99.35% and 98.84% respectively. CoverManager resolves incidents faster on average (4h 40m).
Data updated Nov 1, 2026 · How we score
| Metric | CoverManager | Tock |
|---|---|---|
| Reliability score | 68.3 | 55.7 |
| Rank (restaurant reservation systems) | #5 | #6 |
| Uptime (90 days) | 99.35% | 98.84% |
| Incidents (90 days) | 3 | 4 |
| Partial / major outages | 2 | 3 |
| Avg time to resolve | 4h 40m | 12h 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where CoverManager and Tock differ
- Tock reported 33% more incidents than CoverManager over the last 90 days (4 vs 3).
- Tock had 3 partial or major outages, compared with 2 for CoverManager.
- CoverManager fixes problems faster: 4h 40m on average, against 12h 6m for Tock (2.6× quicker).
- CoverManager's longest outage on record lasted 14h (Oct 28, 2026); Tock's lasted 3d (May 15, 2026).
90-day uptime
CoverManager
Tock
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent CoverManager incidents
- Degraded performanceOct 29, 2026 · resolved in <1m
- Major outageOct 28, 2026 · resolved in 14h
- Major outageOct 28, 2026 · resolved in <1m
Recent Tock incidents
- Degraded performanceOct 26, 2026 · resolved in 25m
Investigating a potential service disruption
Affected: Timeline & Service, Dashboard Admin, Guest Checkout
- Partial outageOct 23, 2026 · resolved in 1h 1m
Affected: Dashboard Admin
- Major outageOct 7, 2026 · resolved in 1h 58m
Incident Identifiedofficial update ↗
Affected: SMS, Dashboard Admin, Dashboard Reporting
- Partial outageSep 14, 2026 · resolved in 1d 20h
Investigating a potential service disruptionofficial update ↗
Affected: Guest Checkout, Timeline & Service
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
See the full most reliable restaurant reservation systems ranking →