Restaurant Reservation Systems · reliability comparison
CoverManager vs Tripleseat: which is more reliable? (2026)
CoverManager is more reliable than Tripleseat, scoring 68.3 vs 33.1 out of 100. Over the last 90 days CoverManager reported 3 incidents and Tripleseat reported 10, with effective uptime of 99.35% and 95.84% respectively. CoverManager resolves incidents faster on average (4h 40m).
Data updated Nov 2, 2026 · How we score
VS
| Metric | CoverManager | Tripleseat |
|---|---|---|
| Reliability score | 68.3 | 33.1 |
| Rank (restaurant reservation systems) | #5 | #7 |
| Uptime (90 days) | 99.35% | 95.84% |
| Incidents (90 days) | 3 | 10 |
| Partial / major outages | 2 | 4 |
| Avg time to resolve | 4h 40m | 1d 3h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where CoverManager and Tripleseat differ
- Tripleseat reported 3.3× as many incidents as CoverManager over the last 90 days (10 vs 3).
- Tripleseat had 4 partial or major outages, compared with 2 for CoverManager.
- CoverManager fixes problems faster: 4h 40m on average, against 1d 3h for Tripleseat (6.0× quicker).
- CoverManager's longest outage on record lasted 14h (Oct 28, 2026); Tripleseat's lasted 3d (Jul 29, 2026).
90-day uptime
CoverManager
Tripleseat
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent CoverManager incidents
- Degraded performanceOct 29, 2026 · resolved in <1m
- Major outageOct 28, 2026 · resolved in 14h
- Major outageOct 28, 2026 · resolved in <1m
Recent Tripleseat incidents
- Major outageOct 27, 2026 · resolved in 23h 36m
- Major outageOct 22, 2026 · resolved in 1d 3h
New incident: "Intermittent SMS 2-Factor Authentication Delays"official update ↗
- Major outageOct 10, 2026 · resolved in 2h 16m
- Major outageSep 30, 2026 · resolved in 1h 49m
New incident: "Signature/Countersignature Fields Unavailable on Event/Booking Documents"official update ↗
- Degraded performanceSep 30, 2026 · resolved in 1h 49m
New incident: "Document PDFs not generating/exporting and visual formatting Issues"
- Degraded performanceSep 24, 2026 · resolved in 11d 2h
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
See the full most reliable restaurant reservation systems ranking →