Monitoring & Observability · reliability comparison
Datadog vs incident.io: which is more reliable? (2026)
incident.io is more reliable than Datadog, scoring 95.0 vs 82.1 out of 100. Over the last 90 days Datadog reported 10 incidents and incident.io reported 3, with effective uptime of 99.81% and 99.97% respectively. incident.io resolves incidents faster on average (1h 5m).
Data updated Nov 2, 2026 · How we score
| Metric | Datadog | incident.io |
|---|---|---|
| Reliability score | 82.1 | 95.0 |
| Rank (monitoring & observability tools) | #8 | #2 |
| Uptime (90 days) | 99.81% | 99.97% |
| Incidents (90 days) | 10 | 3 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1h 36m | 1h 5m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Datadog and incident.io differ
- Datadog reported 3.3× as many incidents as incident.io over the last 90 days (10 vs 3).
- Datadog had 2 partial or major outages, compared with 0 for incident.io.
- incident.io fixes problems faster: 1h 5m on average, against 1h 36m for Datadog.
- Datadog's longest outage on record lasted 14h 1m (May 8, 2026); incident.io's lasted 2h 37m (Aug 1, 2026).
90-day uptime
Datadog
incident.io
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Datadog incidents
- Partial outageOct 28, 2026 · resolved in 2h 29m
Metrics query are disruptedofficial update ↗
Affected: APM, Cloud Cost Management, Product Analytics, Cloud Network Monitoring, RUM, Bits AI +2 more
- Major outageOct 26, 2026 · resolved in 57m
Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builderofficial update ↗
Affected: App Builder, Workflow Automation, Bits AI
- Degraded performanceOct 2, 2026 · resolved in 2h 16m
Affected: RUM
- Degraded performanceSep 30, 2026 · resolved in 48m
Affected: Error Tracking, APM, CI Visibility, Cloud Network Monitoring, RUM
- Degraded performanceSep 25, 2026 · resolved in 27m
Users are unable to acknowledge, escalate, or resolve On-Call Pages
Affected: Incident Response
- Degraded performanceSep 21, 2026 · resolved in 46m
Delayed Monitors Notifications
Affected: Monitors
Recent incident.io incidents
- Degraded performanceOct 2, 2026 · resolved in 1h 14m
Login errors for subset of Slack Enterprise Grid customers
Affected: Slack app
- Degraded performanceAug 20, 2026 · resolved in 1h 49m
Increased latency in Microsoft Teams
Affected: Microsoft Teams app
- Degraded performanceAug 18, 2026 · resolved in 13m
Issue with listing alerts in the public API and dashboard
Affected: Dashboard, Alert ingestion, processing and paging, API
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- Checkly · #3 · 99.96% uptime
- New Relic · #4 · 99.92% uptime
- UptimeRobot · #5 · 99.93% uptime
See the full most reliable monitoring & observability tools ranking →