Salon & Spa Booking Software · reliability comparison
DaySmart Salon vs Square Appointments: which is more reliable? (2026)
DaySmart Salon is more reliable than Square Appointments, scoring 61.0 vs 53.3 out of 100. Over the last 90 days DaySmart Salon reported 4 incidents and Square Appointments reported 12, with effective uptime of 99.34% and 98.93% respectively. Square Appointments resolves incidents faster on average (12h 49m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | DaySmart Salon | Square Appointments |
|---|---|---|
| Reliability score | 61.0 | 53.3 |
| Rank (salon & spa booking apps) | #7 | #10 |
| Uptime (90 days) | 99.34% | 98.93% |
| Incidents (90 days) | 4 | 12 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 13h 56m | 12h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where DaySmart Salon and Square Appointments differ
- Square Appointments reported 3× as many incidents as DaySmart Salon over the last 90 days (12 vs 4).
- DaySmart Salon had 2 partial or major outages, compared with 0 for Square Appointments.
- Square Appointments fixes problems faster: 12h 49m on average, against 13h 56m for DaySmart Salon.
- DaySmart Salon's longest outage on record lasted 3d (Jun 16, 2026); Square Appointments's lasted 17h 43m (Apr 30, 2026).
90-day uptime
DaySmart Salon
Square Appointments
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent DaySmart Salon incidents
- InformationalOct 31, 2026 · ongoing
Investigating Reports of Unwanted Text Messages
Affected: Messaging
- Major outageOct 9, 2026 · resolved in 16m
Affected: CardConnect
- InformationalAug 31, 2026 · resolved in 11m
Affected: Web Apps, DaySmart Salon, Pet, Body Art, Spa Mobile Apps, DaySmart Remote Access Mobile App
- Partial outageAug 13, 2026 · resolved in 1d 3h
Incoming Text Messaging Interruptionsofficial update ↗
Affected: Messaging
Recent Square Appointments incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Vagaro · #2 · 99.96% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
See the full most reliable salon & spa booking software ranking →